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[[:start|Home]] > [[:faq|FAQ]] > [[faq:website|Website]] > [[faq:website#general|General]] > **What Causes the “Not Secure” Warning When Logging in Through My Website?**

====== What Causes the “Not Secure” Warning When Logging in Through My Website? ======

When you try to log in using your website's Staff Login form, you might encounter a warning that says:\\
**"The information that you're about to submit is not secure."**

|{{https://lookafter.com/doc/website/staff-login-not-secure-warning.jpg|}}|

This happens because the login form on your website is using **an outdated, non-HTTPs webmail URL**.\\ Modern browsers, antivirus tools, and browser extensions will flag or block such links to protect you from submitting sensitive information over an unencrypted connection.

===== What does this mean? =====
  * The login form is not using HTTPS (secure connection).
  * Your data (e.g., username, password) could be exposed during transmission.
  * This issue is not caused by your email system itself, but by the way the login form is set up on your website.

===== How to Fix It =====
To resolve the issue:\\ 
1. Contact your website developer or designer.\\ 
2. Ask them to update the [Staff Login] button on your website.\\ 
3. The button should link to the latest secure login page, which is:\\ 
    https://lookafter.com/login/

Once updated, the login link will direct users to a secure page, and the warning will no longer appear.

If your original developer is unavailable, you can drop us an email at [[helpdesk@lookafter.com]] for further assistance.\\
Note that a one-time web update service charge is applicable.
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