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--- faq:administrator:how_to_adjust_user_s_email_space [2016/05/12 12:02] – vikki
+++ faq:administrator:how_to_adjust_user_s_email_space [2022/03/10 09:35] – vikki
@@ Line 4: / Line 4: @@
 Please follow the steps below to increase/decrease user email space:
-  - Login to your Avomaster or voadmin account.\\ {{:faq:administrator:adjust_email_quota:1.png?nolink|}}\\ \\
+. Login to your Avomaster or voadmin account.
-  - Go to **Profile**.\\ {{:faq:administrator:adjust_email_quota:2.png?nolink|}}\\ \\
-  - Select **Admin Task**.\\ {{:faq:administrator:adjust_email_quota:3.png?nolink|}}\\ \\
+. Then, go to **Profile** > **Admin**.
-  - On Accounts, select the user that you wish to increase the mailbox space.\\ {{:faq:administrator:adjust_email_quota:4.png?nolink|}}\\ \\
-  - Under User Account Settings, look for **Email Disk Limit**.\\ {{:faq:administrator:adjust_email_quota:e3.png|}}\\
+{{:faq:administrator:adjust_email_quota:1.png|}}
-  - Select and change the email space from the dropdown options, which you can select up to 5GB of space (at the "No change" drop down).\\ {{:faq:administrator:adjust_email_quota:e4.png|}}
-  - If you would like to add to more than 5GB of email space, select "Custom:" from the dropdown.\\ {{:faq:administrator:adjust_email_quota:e5.png|}}
+. On the accounts list, select the user that you wish to increase the mailbox space.
-  - Then, enter the amount into the given field. Note that 1GB = 1024 MB. For example if you want to place 8GB of email space, put in (8x1024 = ) 8192 MB.\\ {{:faq:administrator:adjust_email_quota:e6.png|}}
-  - Remember to click the **Update** button to save your configuration.
+{{:faq:administrator:adjust_email_quota:2.png|}}
-  - The email space will be updated once you click the **Update** button.\\ {{:faq:administrator:adjust_email_quota:e8.png|}}
+. At the User Account Settings, look for "Email Disk Limit" and click on the **[No change]** button.
+{{:faq:administrator:adjust_email_quota:3.png|}}
+. If you would like to change the email disk space to more than 10 GB, skip to step 6. Otherwise, select any space available in the dropdown. E.g., 5 GB.
+{{:faq:administrator:adjust_email_quota:4.png|}}
+. To increase the email disk space to more than 10 GB, let's say 15 GB, first, select **Custom:** from the dropdown.
+{{:faq:administrator:adjust_email_quota:5.png|}}
+. Then, enter the space amount into the field next to it. Note that 1GB = 1024 MB. In this example, we want to add 15GB to the user. Hence, the amount to enter into this field is 15 x 1024 = 15360 MB.
+{{:faq:administrator:adjust_email_quota:6.png|}}
+. Once you have selected/entered the desired space, click **Update** to save the changes.
+{{:faq:administrator:adjust_email_quota:7.png|}}

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