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faq:email:blackberry_cannot_send_email_to_internal_users [2014/06/13 11:19] – removed vikki | faq:email:blackberry_cannot_send_email_to_internal_users [2022/03/04 12:03] – vikki | ||
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+ | ====== Blackberry cannot send email to internal users ====== | ||
+ | |||
+ | Blackberry uses their own server/ | ||
+ | Afteroffice mail server reject these incoming email from Blackberry for the same reason too.\\ | ||
+ | |||
+ | To disable spoof prevention system, you can: | ||
+ | - Login with avomaster or any user account that carries the voadmin privilege. | ||
+ | - Go to **Profile** -> **Admin**. | ||
+ | - Go to **SMTP Settings**. | ||
+ | - On **Allow Spoof email**, Click on **Yes**.\\ | ||
+ | By disabling the spoof prevention, users may get more spam carrying their own email address as the " | ||
+ | |||
+ | However, to guarantee the incoming email from Blackberry will not be treated as spam, you'll need to perform the following: | ||
+ | - Login with avomaster or any user account that carries the voadmin privilege. | ||
+ | - Go to **Profile** -> **Admin**. | ||
+ | - Go to **SMTP Settings**. | ||
+ | - On **Global Email Rules**, insert the following line and click [Update]. | ||
+ | \\ | ||
+ | pass *.blackberry.com |