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--- faq:email:how_do_i_delete_more_than_1_message_at_a_time [2020/01/09 12:43] – ziyu
+++ faq:email:how_do_i_delete_more_than_1_message_at_a_time [2022/02/22 19:35] – vikki
@@ Line 1: / Line 1: @@
-=====How do I delete more than 1 message at a time?=====
+====== How do I delete more than 1 message at a time? ======
-At some point, folders in your webmail will be filled with too much email to a point where you've already reach or exceeded your maximum allocated email space. With mails regarding customer inquiry and business opportunities constantly landing in your inbox, its just a matter of time before you take the initiative to start to clean up your mail folders.
-==Referring to the image below :==
+At some point, folders in your webmail will be filled with too much email to a point where you've already reached or exceeded your maximum allocated email space. With mails regarding customer inquiry and business opportunities constantly landing in your inbox, it's just a matter of time before you take the initiative to start cleaning up your mail folders.
-{{faq:email:del1.png}}\\
-. From the Email page, select any folder in which you intend to clean up.\\
-. This part covers "three" ways to select mails to be deleted. Select the :\\
-  * checkbox in **Yellow** to select **ALL** mails in the current page. If you wish to select larger volumes of mails at one time to speed up the cleaning process, you can refer to the link : https://go.agnx.com/?2Q .\\
-  * mails in the mailbox individually like the ones in **Purple**. You can select which mails you wish to delete and retain with ease.\\
-  * **__Select all__** option in **Green** and another option will appear : {{faq:email:del2.png}} . Make sure this option is checked.\\
-. After deciding which option to pick and the respective mails have been selected, simply press the **Delete** .
+There are two options to delete multiple emails:
+  * Delete multiple selected emails at one time
+  * Delete all emails within a mailbox at one time
-**Side note**: Mails that are deleted on your webmail folder(besides Trash) will reside in the Trash folder, until you manually remove them from Trash or sign out of your account.
+===== Delete multiple selected emails at one time =====
+. From the Email page, select any folder where you have some emails to delete.
+|{{:faq:email:webmail:delete_multiple_emails:1.png|}}|
+. Then, select the emails that you wish to delete.
+|{{:faq:email:webmail:delete_multiple_emails:2.png|}}|
+. Once the emails have been selected, click on the **Delete** button to delete them.
+|{{:faq:email:webmail:delete_multiple_emails:3.png|}}|
+**Notes**: Emails that are deleted on your webmail folder (besides Trash) will reside in the Trash folder until you manually remove them from Trash or sign out of your account. [[why_is_mailbox_size_still_the_same_after_deleting_emails|Find out how you can empty trash manually]].
+--------
+===== Delete all emails within a mailbox at one time =====
+. From the Email page, select any folder in which you intend to clean up.
+|{{:faq:email:webmail:delete_multiple_emails:1.png|}}|
+. Then, click on **Select all**.
+|{{:faq:email:webmail:delete_multiple_emails:4.png|}}|
+. Check the **"Select all email in this mailbox"** option.
+|{{:faq:email:webmail:delete_multiple_emails:5.png|}}|
+. Click **Delete**, and all emails from this folder will be deleted.
+|{{:faq:email:webmail:delete_multiple_emails:6.png|}}|
+**Notes**: Emails that are deleted on your webmail folder (besides Trash) will reside in the Trash folder until you manually remove them from Trash or sign out of your account. [[why_is_mailbox_size_still_the_same_after_deleting_emails|Find out how you can empty trash manually]].

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