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--- faq:email:mail_setup_mozilla_thunderbird_secure_imap [2019/08/09 17:01] – [Setting Up New Email Account] vikki
+++ faq:email:mail_setup_mozilla_thunderbird_secure_imap [2022/03/01 17:49] – vikki
@@ Line 1: / Line 1: @@
-====== Email Setup Guide: Mozilla Thunderbird (Secure IMAP) ======
+[[:start|Home]] > [[:faq|FAQ]] > [[faq:email|Email]] > [[faq:email#email_clients_mobile|Email Clients & Mobile]] > [[faq:email#mail_setup_guides_for_desktop_pc_laptop|Mail Setup Guides for Desktop PC/Laptop]] >  **Email Setup Guide: Mozilla Thunderbird (IMAP)**
-==== Setting Up New Email Account ====
+====== Email Setup Guide: Mozilla Thunderbird (IMAP) ======
-. On Thunderbird, click on **[Email]** below "Setup an account:".
+. Open Mozilla Thunderbird and click on **Local Folders**. Under "Set Up Another Account", click **Email**.
-{{:faq:email:mail-setup:thunderbird-secure-imap:setup:1.png|}}
+|{{:faq:email:email_clients_and_mobile:thunderbird:imap_setup:1.png|}}|
-. On the "Set Up an Existing Email Account" pop-up box, enter your Name, Email address (e.g. name@yourdomain.com) and Password into the given fields and click **[Continue]**.
+. A new tab with the title "Set Up Your Existing Email Address" will be opened. Here, fill in your name, email address and password. Make sure the "Remember password" option is selected. Then, click **Configure manually**.
-{{:faq:email:mail-setup:thunderbird-secure-imap:setup:2.png|}}
+|{{:faq:email:email_clients_and_mobile:thunderbird:imap_setup:2.png|}}|
-. Thunderbird will automatically configure your mail settings. Once the configuration is done, make sure that “IMAP (remote folders)” option is selected, and click **[Done]** to create the Thunderbird account.
+. For Incoming Server settings, please fill in the following details:
-{{:faq:email:mail-setup:thunderbird-secure-imap:setup:3.png|}}
+^Protocol:|**IMAP**|
+^Hostname:|**vo1.agnx.com / vo2.agnx.com / g1.agnx.com**\\ **<color #ed1c24>IMPORTANT:</color>** Please consult Lookafter Helpdesk to confirm which server to be used for your domain.|
+^Port:|**993**|
+^Connection security:|**SSL/TLS**|
+^Authentication method:|**Normal password**|
+^Username:|(Enter your full email address)|
-, You will see this security warning. Make sure that the "Permanently store this exception" checkbox is selected, and click [Confirm Security Exception] to accept our server certificate.
+|{{:faq:email:email_clients_and_mobile:thunderbird:imap_setup:3.png|}}|
-{{:faq:email:mail-setup:thunderbird-secure-imap:setup:4.png|}}
+. Next, for Outgoing Server settings, please enter the following:
-//*Note:// For more information about the certificate warning, please refer to [[faq:email:secure_imap_pop3_smtp_faq|Secure IMAP/POP3 and SMTP FAQ]].
+^Hostname:|**vo1.agnx.com / vo2.agnx.com / g1.agnx.com**\\ **<color #ed1c24>IMPORTANT:</color>** Please consult Lookafter Helpdesk to confirm which server to be used for your domain.|
+^Port:|**465**|
+^Connection security:|**SSL/TLS**|
+^Authentication method:|**Normal password**|
+^Username:|(Enter your full email address)|
-. Once the Thunderbird email account is successfully created, you will see it appear in the left pane, where you can expand it to view your mail folders.
+|{{:faq:email:email_clients_and_mobile:thunderbird:imap_setup:4.png|}}|
-{{:faq:email:mail-setup:thunderbird-secure-imap:setup:5.png|}}
+Then, click **Done**.
+. Your account has been successfully added. Click **Finish** to exit the setup process.
-------------
+|{{:faq:email:email_clients_and_mobile:thunderbird:imap_setup:5.png|}}|
-==== Verifying Setup ====
+. You can now access your emails on Mozilla Thunderbird.
-To check if your account is set up correctly on Thunderbird:
-. Click on your email address from the left pane, and then click on **[View settings for this account]**.
-{{:faq:email:mail-setup:thunderbird-secure-imap:verify:1.png|}}
-. Then, on the “Account Settings” pop-up box, click to focus on your email address.
-. To check your outgoing server details, click on the **[Edit SMTP server...]** button.
-{{:faq:email:mail-setup:thunderbird-secure-imap:verify:2.png|}}
-. The "SMTP Server" pop-up box will be displayed. Here, you will see your outgoing server details:
-| Server Name           | **mail.yourdomain.com** OR \\ **smtp.yourdomain.com** \\ (where yourdomain.com is your actual domain) |
-| Port                  | **587**      |
-| Connection security   | **STARTTLS** |
-| Authentication method | **Encrypted password** |
-| User Name             | (your full email address, e.g. name@yourdomain.com) |
-{{:faq:email:mail-setup:thunderbird-secure-imap:verify:4.png|}}
-. Next, to check on the incoming mail settings, click on the expand icon near your email address on the left pane, and select **Server Settings**. You will see the following details:
-| Server Name           | **mail.yourdomain.com** OR \\ **imap.yourdomain.com** \\ (where yourdomain.com is your actual domain) |
-| User Name             | (your full email address, e.g. name@yourdomain.com) |
-| Port                  | **143**                     |
-| Connection Security   | **STARTTLS **               |
-| Authentication method | **Normal password**         |
-{{:faq:email:mail-setup:thunderbird-secure-imap:verify:5.png|}}
-*Note: If SSL/TLS is the chosen incoming mail settings on your Thunderbird, then the Port will be 993, and Connection Security will be SSL/TLS.
+|{{:faq:email:email_clients_and_mobile:thunderbird:imap_setup:6.png|}}|

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