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faq:email:ms_outlook_keeps_asking_for_password

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faq:email:ms_outlook_keeps_asking_for_password [2022/10/04 20:40] – [2. Check your email setting] vikkifaq:email:ms_outlook_keeps_asking_for_password [2023/09/25 17:28] – vikki
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 | More Settings > Outgoing Server | Make sure that "My outgoing server (SMTP) requires authentication" and "Use same settings as my incoming mail server" are selected. | | More Settings > Outgoing Server | Make sure that "My outgoing server (SMTP) requires authentication" and "Use same settings as my incoming mail server" are selected. |
  
-**NOTE:** Newer versions of mail clients enforce SS/TLS over SMTP, POP and IMAP, where the incoming and outgoing email server must match the SSL/TLS certificate. As Lookafter is using *.agnx.com as the Global Network Exchange domain for SSL/TLS connections, your mail clients may reject your login if you are using the usual mail.xxx.com. For this case, we suggest to switch to vo1.agnx.com / vo2.agnx.com / v1.agnx.com / g1.agnx.com (please consult the support team for the correct server address) instead of mail.xxx.com to resolve the issue.+**NOTE:** Newer versions of mail clients enforce SSL/TLS over SMTP, POP and IMAP, where the incoming and outgoing email server must match the SSL/TLS certificate. As Lookafter is using *.agnx.com as the Global Network Exchange domain for SSL/TLS connections, your mail clients may reject your login if you are using the usual mail.xxx.com. For this case, we suggest to switch to vo1.agnx.com / vo2.agnx.com / v1.agnx.com / g1.agnx.com (please consult the support team for the correct server address) instead of mail.xxx.com to resolve the issue. 
 ==== 3. Restart your device and Internet modem/router ==== ==== 3. Restart your device and Internet modem/router ====
  
-Many basic problems can be solved by simply restarting your device. Restarting your device and Internet modem/router will clear caches or any stuck sessions that may be causing the issue.+Many basic problems can be solved by simply restarting your device. Restarting your device and Internet modem/router will clear caches or any stuck sessions that may be causing the issue.\\ 
 +Please wait at least 2 minutes during the restart to ensure a more thorough and effective reboot.
  
 ==== 4. Disable antivirus program temporarily ==== ==== 4. Disable antivirus program temporarily ====
faq/email/ms_outlook_keeps_asking_for_password.txt · Last modified: 2023/09/25 17:28 by vikki

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