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faq:email:switch_pop3_to_imap_ms_outlook [2021/04/20 10:13] – atikah | faq:email:switch_pop3_to_imap_ms_outlook [2022/11/15 18:23] – [How to 'switch' POP3 to IMAP mail account in Microsoft Outlook] vikki | ||
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====== How to ' | ====== How to ' | ||
- | If you wish to switch | + | POP3 protocol only downloads emails from your webmail' |
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+ | Switching from POP3 to IMAP is easy with the following steps: | ||
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+ | 1. [[# | ||
+ | 2. [[# | ||
+ | 3. [[# | ||
+ | 4. [[# | ||
+ | |||
+ | |||
+ | ---- | ||
+ | |||
+ | ===== Step 1: Make a local backup on your emails ===== | ||
+ | |||
+ | Firstly, it is recommended to back up your emails before making the switch. You may refer to [[https:// | ||
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+ | 1. On your Outlook, go to **File**. | ||
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+ | |{{: | ||
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+ | 2. Then, select **Open & Export** and **Import/ | ||
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+ | |{{: | ||
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+ | 3. Choose **Export to a file** and click **Next**. | ||
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+ | |{{: | ||
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+ | 4. Next, choose **Outlook Data File (.pst)** and click **Next**. | ||
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+ | |{{: | ||
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+ | 5. Select your mail account and make sure to tick the **" | ||
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+ | |{{: | ||
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+ | 6. You may click **Browse** to select a location to save the backup file. Then, click **Finish**. | ||
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+ | |{{: | ||
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+ | 7. Fill in the password for your email backup file and click **OK**. | ||
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+ | |{{: | ||
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+ | 8. Your emails will be saved as a pst file in the selected folder location. | ||
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+ | |{{: | ||
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+ | |||
+ | ---- | ||
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+ | ===== Step 2: Remove your POP3 account ===== | ||
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+ | After your emails have been backed up, you can proceed to remove your POP3 mail account.\\ | ||
+ | Note that your POP3 emails will not be deleted when you remove the POP3 connection as they are stored locally on your computer. | ||
+ | |||
+ | |||
+ | Below are the steps to remove the POP3 account: | ||
- | ==== Backup your email ==== | + | 1. Go to **File**. |
- | First, you must backup your emails to prevent any email loss during the process by referring the steps below: | + | |{{:faq:email:email_clients_and_mobile: |
- | 1. Open Microsoft Outlook. Then, go to **[File]**. | + | 2. Select |
- | {{: | + | |{{: |
- | 2. Next, go to **[Open & Export]** | + | 3. Select your POP3 mail account |
- | {{: | + | |{{: |
- | 3. Choose | + | 4. A warning message will be displayed. Click **Yes** to continue. |
- | {{: | + | |{{: |
- | 4. Create | + | 5. Once the POP3 account is removed, close the window. |
- | {{: | + | |{{: |
- | 5. Select your mail account and tick the **[Include subfolders]** option. Then, click **[Next]**. | ||
- | {{: | + | ---- |
- | 6. You may click **[Browse]** and type the file’s name. Or, you can just use the ‘backup.pst’ file. You can select ‘Replace duplicates with items exported’ and proceed to **[Finish]**. | ||
- | {{:faq: | + | ===== Step 3: Set up your account with IMAP ===== |
- | 7. Fill in the password for your backup emails then click **[OK]**. | ||
- | {{: | + | You may proceed to add the new IMAP account once you have removed the previous POP3 mail account by referring the steps below. |
- | 8. Now, all your emails have been backup | + | Note: If you encounter issue creating IMAP using the default setup wizard (e.g. Ms Outlook could not fetch the accurate server settings), please refer to the [[faq: |
+ | 1. Go to **File**. | ||
- | ==== Remove your POP3 mail account ==== | + | |{{: |
- | After your emails have been backup, you can proceed to remove the POP3 mail account. Below are the steps involve to remove your account: | + | 2. Click **Add Account**. |
- | 1. Go to **[File]** > **[Account Settings]** > **[Account Settings]**. | + | |{{: |
- | {{:faq:email: | + | 3.Fill in your email address into the given field. Then, click on **Advanced options**, select **Let me set up my account manually** and proceed with **Connect**. |
- | 2. Select your mail account and click **[Remove]**. | + | |{{: |
- | {{: | + | 4. Proceed by selecting **IMAP**. |
- | 3. Click on **[Yes]** to continue. | + | |{{: |
- | {{:faq: | + | 5. Please fill in these details in the IMAP Account Settings: |
- | 4. Before you close the POP3 mailboxes, create a new folder under your main folders. For example, add an "Old Inbox" folder under the Inbox. You may create this by right-click on the folder and select | + | ^Incoming mail server|**vo1.agnx.com / vo2.agnx.com / g1.agnx.com**\\ **<color # |
+ | ^Port (incoming)|**993**| | ||
+ | ^Encryption method|**SSL/ | ||
+ | ^Require logon using Secure Password Authentication (SPA)|Leave untick| | ||
+ | ^Outgoing mail server|**vo1.agnx.com / vo2.agnx.com / g1.agnx.com**\\ **<color # | ||
+ | ^Port (outgoing)|**465**| | ||
+ | ^Encryption method|**SSL/ | ||
+ | ^Require logon using Secure Password Authentication (SPA)|Leave untick| | ||
- | {{: | + | |{{: |
- | 5. Next, move the emails which you wish to be restore to your IMAP account in this new folder. You may select the emails and right-click on that. Then, select | + | Click **Next** to continue. |
- | {{:faq:email: | + | 6. Then, enter your email account' |
- | 6. Select **[Yes]**. | + | |{{: |
- | {{: | + | 7. Once the IMAP account has been successfully added, you will see this screen. Click **Done** to finish the setup. |
- | 7. Here, you can see the new folders (Old Inbox and Old Sent) under the main folders. | + | |{{: |
- | {{: | + | 8. You will see two profiles on the left; one contains emails that were downloaded from your previous POP3 account, and another is your newly created IMAP account. |
- | ==== Add your IMAP account ==== | + | |{{: |
- | You may proceed to add the new IMAP account | + | Note that some emails |
+ | If you want to move emails from your local device (downloaded | ||
- | [[faq: | + | ---- |
+ | ===== Step 4: Move old emails to your IMAP account (optional) ===== | ||
- | ==== Restore | + | You may skip this step if you want to keep the old emails from the previous POP3 profile on your device locally.\\ |
+ | Follow through the steps below if you want to upload and sync the old emails to the server and make them available across all devices using IMAP. | ||
- | Please note that you must make sure that your email storage | + | Before |
- | 1. Select the new folder that you have created in your POP3 account. For example, | + | 1. Select the new folder that you have created in your POP3 account |
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+ | You may expect longer synchronisation time in Microsoft Outlook if you have larger folder' | ||