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faq:email:switch_pop3_to_imap_ms_outlook [2022/11/15 17:58] – vikki | faq:email:switch_pop3_to_imap_ms_outlook [2022/11/15 18:22] – [Step 3: Set up your account with IMAP] vikki | ||
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- | After your emails have been backup, you can proceed to remove | + | After your emails have been backed up, you can proceed to remove |
+ | Note that your POP3 emails will not be deleted when you remove | ||
- | 1. Go to **[File]** > **[Account Settings]** > **[Account Settings]**. | ||
- | {{:faq: | + | Below are the steps to remove the POP3 account: |
- | 2. Select your mail account and click **[Remove]**. | + | 1. Go to **File**. |
- | {{: | + | |{{: |
- | 3. Click on **[Yes]** to continue. | + | 2. Select |
- | {{: | + | |{{: |
- | 4. Before you close the POP3 mailboxes, create a new folder under your main folders. For example, add an "Old Inbox" folder under the Inbox. You may create this by right-click on the folder and select | + | 3. Select your POP3 mail account and click **Remove**. |
- | {{: | + | |{{: |
- | 5. Next, move the emails that you wish to be restored to your IMAP account in this new folder. You may select the emails and right-click on them. Then, select | + | 4. A warning message will be displayed. Click **Yes** to continue. |
- | {{: | + | |{{: |
- | 6. Select **[Yes]**. | + | 5. Once the POP3 account is removed, close the window. |
- | {{: | + | |{{: |
- | + | ||
- | 7. Here, you can see the new folders (Old Inbox and Old Sent) under the main folders. | + | |
- | + | ||
- | {{:faq:email:addpoptoimap4.png?800|}} | + | |
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- | You may proceed to add the new IMAP account once you have removed the previous POP3 mail account by referring the link below: | + | You may proceed to add the new IMAP account once you have removed the previous POP3 mail account by referring the steps below. |
+ | |||
+ | Note: If you encounter issue creating IMAP using the default setup wizard (e.g. Ms Outlook could not fetch the accurate server settings), please refer to the [[faq: | ||
+ | |||
+ | 1. Go to **File**. | ||
+ | |||
+ | |{{: | ||
+ | |||
+ | 2. Click **Add Account**. | ||
+ | |||
+ | |{{: | ||
+ | |||
+ | 3.Fill in your email address into the given field. Then, click on **Advanced options**, select **Let me set up my account manually** and proceed with **Connect**. | ||
+ | |||
+ | |{{: | ||
+ | |||
+ | 4. Proceed by selecting **IMAP**. | ||
+ | |||
+ | |{{: | ||
+ | |||
+ | 5. Please fill in these details in the IMAP Account Settings: | ||
+ | |||
+ | ^Incoming mail server|**vo1.agnx.com / vo2.agnx.com / g1.agnx.com**\\ **<color # | ||
+ | ^Port (incoming)|**993**| | ||
+ | ^Encryption method|**SSL/ | ||
+ | ^Require logon using Secure Password Authentication (SPA)|Leave untick| | ||
+ | ^Outgoing mail server|**vo1.agnx.com / vo2.agnx.com / g1.agnx.com**\\ **<color # | ||
+ | ^Port (outgoing)|**465**| | ||
+ | ^Encryption method|**SSL/ | ||
+ | ^Require logon using Secure Password Authentication (SPA)|Leave untick| | ||
+ | |||
+ | |{{: | ||
+ | |||
+ | Click **Next** to continue. | ||
+ | |||
+ | 6. Then, enter your email account' | ||
+ | |||
+ | |{{: | ||
+ | |||
+ | 7. Once the IMAP account has been successfully added, you will see this screen. Click **Done** to finish the setup. | ||
+ | |||
+ | |{{: | ||
+ | |||
+ | 8. You will see two profiles on the left; one contains emails that were downloaded from your previous POP3 account, and another is your newly created IMAP account. | ||
- | [[faq:email:mail_setup_ms_outlook_secure_imap|Email Setup Guide: Microsoft Outlook (Secure IMAP)]] | + | |{{:faq:email:email_clients_and_mobile:ms-outlook: |
+ | Note that some emails may be missing from the IMAP account if you have set to delete emails from the server on your previous POP3 account.\\ | ||
+ | If you want to move emails from your local device (downloaded by previous POP3 account) back to the server so that you can view them across different devices with IMAP, proceed to [[# | ||
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