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--- faq:email:what_to_do_if_receiving_too_many_junk_mails [2015/07/28 16:08] – created vikki
+++ faq:email:what_to_do_if_receiving_too_many_junk_mails [2022/03/08 10:46] – vikki
@@ Line 1: / Line 1: @@
+[[:start|Home]] > [[:faq|FAQ]] > [[faq:email|Email]] > [[faq:email#spam_junk|Spam & Junk]] > **I am getting too many Junk mails, what should I do**
 ====== I am getting too many Junk mails, what should I do? ======
-Afteroffice has already filtered off a lot of junk mail at server level. Those that bearing lower junk sensitivity level will be let through for individual users to set their own filtering options.\\
+Email addresses that are published on the website are bound to receive more junk as they are easily picked up by spammers.\\
+Users are also advised not to sign up for unknown-reputation newsletters or online services using business email addresses, which could be disclosed to third-party who then send unwanted emails to you without your consent. Read more: [[faq:email:how-do-spammers-get-my-email|How Do Spammers Get My Email?]]\\
-Individual users may go to their **Profile > Statistic** to see the composition of their incoming mail and the percentage of junk mail filtered by our servers. This feature only available for our Webmail Pro and Virtual Office subscribers.\\
-Those email that published on your website are bound to receive more junk as they are easily pick up by spammers.\\
-To ease the pain, you may setup the junk filtering options on your webmail.\\
-Please follow the steps here: [[|To enable junk mail option]].\\
-If you are using mainly POP and do not login to webmail often to delete your junk mail collected in the Junk mailbox, you can setup your mail client to download the junk mail from time to time.\\
-Refer to the steps in: [[|Getting Email From Junk Mailbox]].\\
-*You can enable the automatic Junk mail purging process also by login with the administrator account (usually avomaster), and enable the Junk mail auto-delete option under Profile.
+While Lookafter has already filtered off a lot of junk mails at the server level, there are several ways that you can consider to further decrease the amount of Junk mails received in your inbox:\\
+  * [[faq:email:junk_filtering_setup_for_users|Enable junk mail filtering option]] to filter out high junk rank emails on your webmail. If you have already enabled this option but still get a lot of spams, consider increasing the sensitivity option.
+  * [[faq:email:blacklist_an_email_address_on_webmail|Black list spam email address]] so that you will not receive their emails again.
+Otherwise, you can request your Administrator to set the [[faq:email:global_junk_filtering_setup|Global Junk Filtering]] option or block the spam email address by using [[faq:email:global_mail_rules_configuration|Global Mail Rules]].

AGNX

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