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faq:administrator:how_to_reset_avomaster_password [2015/07/28 15:40] – created vikki | faq:administrator:how_to_reset_avomaster_password [2022/04/19 11:36] (current) – vikki | ||
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====== How to reset/ | ====== How to reset/ | ||
- | - Go to your login page and click the **Login** button without entering any user name or password. | + | 1. On the Lookafter [[https:// |
- | - You will be lead to a page. Click on **Reset Password**. | + | |
- | - Key in " | + | |{{: |
- | | + | |
- | - Follow | + | 2. Then, enter " |
+ | |||
+ | |{{: | ||
+ | |||
+ | 3. On the next screen, make sure the email address is correct, and click **Request** | ||
+ | |||
+ | |{{: | ||
+ | |||
+ | 4. A confirmation email will be sent to your predefined alternate email address. | ||
+ | |||
+ | |{{: | ||
+ | |||
+ | //Note:// If you get " | ||
+ | |||
+ | 5. Now, access your alternate email account to view the email with the password reset link. **Click on the link** that is provided in the email. | ||
+ | |||
+ | |{{: | ||
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+ | 6. You will see the following screen. To view the new password through your browser, select the "View on browser (next page)" option. If you wish to receive the new password via your alternate email, select the "Email the new password" | ||
+ | In this example, we will go with the first option. Click **Reset Password Now** to proceed. | ||
+ | |||
+ | |{{: | ||
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+ | 7. The new password will be displayed on your browser. You can now login with this new password. | ||
- | **Note:**\\ | + | |{{:faq: |
- | If you get " | + | |