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--- faq:administrator:how_to_turn_on_off_special_tag_ax_xxxxxxxx_in_mail_subject [2019/12/27 14:16] – ziyu
+++ faq:administrator:how_to_turn_on_off_special_tag_ax_xxxxxxxx_in_mail_subject [2022/04/01 16:30] (current) – vikki
@@ Line 1: / Line 1: @@
+[[:start|Home]] > [[:faq|FAQ]] > [[faq:administrator|Admin]] > [[faq:administrator#managing_email_configurations|Managing Email Configurations]] > **How to turn on/off special tag [AX-xxxxxxxx] in mail subject**
 ====== How to turn on/off special tag [AX-xxxxxxxx] in mail subject? ======
-To turn off the **mail subject special tag** ([[faq:email:the_special_tag_AX_xxxxxxxx_in_mail_subject|what is it?]]):
+To turn off the **mail subject special tag** ([[faq:email:the_special_tag_AX_xxxxxxxx_in_mail_subject|what is it?]]):\\
-  - Login with Avomaster/voadmin account.
- {{faq:administrator:emailconv.png|}}
+. Login with Avomaster/voadmin account.
-  - Referring to the image above, go to **Admin → SMTP settings**.
-  - Then, set the **Email Conversation** to OFF.
+. Then, go to **Profile** > **Admin**
-  - Click **Update** to save the changes.
+|{{:faq:administrator:access_admin.jpg|}}|
+. Then, go to **SMTP settings**.
+|{{:faq:administrator:managing_email_configurations:smtp_settings:turn_off_email_conversation:1.jpg|}}|
+. Choose "Off" for **Email conversation**.
+|{{:faq:administrator:managing_email_configurations:smtp_settings:turn_off_email_conversation:2.jpg|}}|
+. Click **Update** to save the changes.

AGNX