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--- faq:email:avo_mail_server_secure_smtp_imap_pop3 [2019/08/02 16:45] – created vikki
+++ faq:email:avo_mail_server_secure_smtp_imap_pop3 [2022/09/23 10:53] (current) – vikki
@@ Line 1: / Line 1: @@
-====== AVO Mail Server Configurations with Secure SMTP and IMAP/POP3 ======
+[[:start|Home]] > [[:faq|FAQ]] > [[faq:email|Email]] > [[faq:email#general|General]] > **VO Mail Server Configurations with Secure SMTP and IMAP/POP3**
-AfterOffice mail server now provides STARTTLS support for SMTP on port 587 and SSL/TLS support for IMAP on port 993 and POP3 on port 995.
+====== VO Mail Server Configurations with Secure SMTP and IMAP/POP3 ======
+Lookafter mail server now provides STARTTLS support for SMTP on port 587 and SSL/TLS support for IMAP on port 993 and POP3 on port 995.
 To enable STARTTLS and SSL on your mail configurations (e.g. Ms Outlook, Windows Live Mail, Mozilla Thunderbird, Apple Mail, etc), please use the following settings.
-*Note: Please replace yourdomain.com with your own domain.
+<color #ed1c24>***Note:**</color> Please consult the helpdesk team at [[helpdesk@lookafter.com]] to confirm which host/server is to be used as your incoming and outgoing server.
 ----
-==== SMTP Outgoing Server Settings ====
+==== SMTP with STARTTLS Outgoing Server Settings ====
 ^ Settings                          ^ Content                      ^
-| Outgoing mail server              | **mail.yourdomain.com**      |
+| Outgoing mail server              | **vo1.agnx.com** / **vo2.agnx.com** / **g1.agnx.com** / **v1.agnx.com**\\ <color #ed1c24>*IMPORTANT</color>: To confirm which server to be used for your domain, please use the [[https://t.agnx.com/r/email-check.html|Email Lookup Tool]] or consult Lookafter Helpdesk at [[helpdesk@lookafter.com]].|
 | SMTP Port                         | **587**                      |
 | Type of encryption/connection     | **STARTTLS**                 |
+| Authentication method             | Normal                       |
+| My outgoing server (SMTP) requires authentication| YES (with "Use same settings as my incoming mail server")|
+----
+==== SMTP with SSL/TLS Outgoing Server Settings ====
+^ Settings                          ^ Content                      ^
+| Outgoing mail server              | **vo1.agnx.com** / **vo2.agnx.com** / **g1.agnx.com** / **v1.agnx.com**\\ <color #ed1c24>*IMPORTANT</color>: To confirm which server to be used for your domain, please use the [[https://t.agnx.com/r/email-check.html|Email Lookup Tool]] or consult Lookafter Helpdesk at [[helpdesk@lookafter.com]].|
+| SMTP Port                         | **465**                      |
+| Type of encryption/connection     | **SSL/TLS**                  |
 | Authentication method             | Normal                       |
 | My outgoing server (SMTP) requires authentication| YES (with "Use same settings as my incoming mail server")|
@@ Line 23: / Line 37: @@
 ^ Settings                          ^ Content                      ^
-| Incoming mail server              | **mail.yourdomain.com**      |
+| Incoming mail server              | **vo1.agnx.com** / **vo2.agnx.com** / **g1.agnx.com** / **v1.agnx.com**\\ <color #ed1c24>*IMPORTANT</color>: To confirm which server to be used for your domain, please use the [[https://t.agnx.com/r/email-check.html|Email Lookup Tool]] or consult Lookafter Helpdesk at [[helpdesk@lookafter.com]].|
 | IMAP Port                         | **993**                      |
 | Type of encryption/connection     | **SSL/TLS**                  |
@@ Line 33: / Line 47: @@
 ^ Settings                          ^ Content                      ^
-| Incoming mail server              | **mail.yourdomain.com**      |
+| Incoming mail server              | **vo1.agnx.com** / **vo2.agnx.com** / **g1.agnx.com** / **v1.agnx.com**\\ <color #ed1c24>*IMPORTANT</color>: To confirm which server to be used for your domain, please use the [[https://t.agnx.com/r/email-check.html|Email Lookup Tool]] or consult Lookafter Helpdesk at [[helpdesk@lookafter.com]].|
 | POP3 Port                         | **995**                      |
 | Type of encryption/connection     | **SSL/TLS**                  |
@@ Line 46: / Line 60: @@
 {{:faq:email:agnx_cert.png|}}
-The warning is displayed due to each secure certificate has to verify against the server name that you connect to. If you connect to mail.yourdomain.com, your mail application will warn you as the certificate belongs to someone else like *.agnx.com. You can safely accept the certificate (by clicking [Yes]) that is coming from agnx.com as it is AfterOffice Global Network Exchange domain.
+As agnx.com belongs to Lookafter Global Network Exchange domain, you can safely accept the certificate (by clicking Yes). For more information please refer to [[faq:email:secure_imap_pop3_smtp_faq|Secure IMAP/POP3 and SMTP FAQ]].
-If you experience any error or issues switching over to the secure ports, please contact us at [[support@afteroffice.com|support@afteroffice.com]]
+If you experience any error or issues switching over to the secure ports, please contact us at [[helpdesk@lookafter.com]]

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