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| faq:email:blackberry_cannot_send_email_to_internal_users [2014/05/29 16:46] – created vikki | faq:email:blackberry_cannot_send_email_to_internal_users [2025/03/10 13:37] (current) – removed vikki | ||
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| - | ===== Blackberry cannot send email to internal users ===== | ||
| - | Blackberry uses their own server/ | ||
| - | Afteroffice mail server reject these incoming email from Blackberry for the same reason too.\\ | ||
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| - | To disable spoof prevention system, you can login with avomaster or user account which carry the voadmin privilege: go to Profile -> Admin Tasks -> **SMTP Settings** -> **Allow Spoof email** -> turn it **On**.\\ | ||
| - | By disabled the spoof prevention, users may get more spam carrying their own email address as the " | ||
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| - | However, to guarantee the incoming email from Blackberry will not be treated as spam, you'll need to perform the following while login with admin: go to **Profile** -> **Admin Tasks** -> **SMTP Settings** -> **Global Email Rules** -> Insert the following line and click update. | ||
| - | pass *.blackberry.com | ||