faq:email:blackberry_cannot_send_email_to_internal_users
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| faq:email:blackberry_cannot_send_email_to_internal_users [2022/08/25 16:30] – vikki | faq:email:blackberry_cannot_send_email_to_internal_users [2025/03/10 13:37] (current) – removed vikki | ||
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| - | ====== Blackberry cannot send email to internal users ====== | ||
| - | |||
| - | Blackberry uses their own server/ | ||
| - | Lookafter mail server reject these incoming email from Blackberry for the same reason too.\\ | ||
| - | |||
| - | To disable spoof prevention system, you can: | ||
| - | - Login with avomaster or any user account that carries the voadmin privilege. | ||
| - | - Go to **Profile** -> **Admin**. | ||
| - | - Go to **SMTP Settings**. | ||
| - | - On **Allow Spoof email**, Click on **Yes**.\\ | ||
| - | By disabling the spoof prevention, users may get more spam carrying their own email address as the " | ||
| - | |||
| - | However, to guarantee the incoming email from Blackberry will not be treated as spam, you'll need to perform the following: | ||
| - | - Login with avomaster or any user account that carries the voadmin privilege. | ||
| - | - Go to **Profile** -> **Admin**. | ||
| - | - Go to **SMTP Settings**. | ||
| - | - On **Global Email Rules**, insert the following line and click [Update]. | ||
| - | \\ | ||
| - | pass *.blackberry.com | ||
faq/email/blackberry_cannot_send_email_to_internal_users.1661416239.txt.gz · Last modified: 2022/08/25 16:30 by vikki
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