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faq:email:mail_setup_iphone_mail_secure_imap_latest [2021/05/07 10:52] atikahfaq:email:mail_setup_iphone_mail_secure_imap_latest [2022/09/23 10:13] (current) vikki
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-====== Email Setup Guide: iPhone Mail (Secure IMAP) ======+[[:start|Home]] > [[:faq|FAQ]] > [[faq:email|Email]] > [[faq:email#email_clients_mobile|Email Clients & Mobile]] > [[faq:email#mail_setup_guides_for_iphones|Mail Setup Guides for iPhones]] > **Email Setup Guide: iPhone Mail (IMAP)**
  
-==== Setting Up New Email Account ====+====== Email Setup Guide: iPhone Mail (IMAP) ======
  
-1. Launch Mail app, or click on Settings -> Passwords & Accounts -> Add Account.+===== Setting Up New Email Account =====
  
-{{:faq:email:iphonemail1.png?400|}}+1. Open your iPhone **Settings** > select **Mail** > **Accounts**.
  
-2. Select **Other**.+{{:faq:email:email_clients_and_mobile:iphone:imap_setup:1.png|}}
  
-{{:faq:email:iphonemail2.png?400|}}+2. Then, select **Add Account** > **Other** > **Add Mail Account**.
  
-3. Next, enter your name, email address, password and description into the given fields, and click **[Next]**.+{{:faq:email:email_clients_and_mobile:iphone:imap_setup:2.png|}}
  
-{{:faq:email:iphonemail3.png?400|}}+3. Next, enter your name, email address, password and description into the given fields, and click **Next**.
  
-4. On the "Incoming Mail Server" section, enter: +{{:faq:email:email_clients_and_mobile:iphone:imap_setup:3.png?280|}}
-  * Host Name**vo1.agnx.com / vo2.agnx.com / v1.agnx.com / g1.agnx.com** +
-  * Username(your full email address, e.g. name@yourdomain.com) +
-  * Password: (your password)+
  
-5On the "Outgoing Mail Server" section, key in: +4Make sure that **IMAP** is selectedand enter the following information:
-  Host Name: **vo1.agnx.com / vo2.agnx.com / v1.agnx.com / g1.agnx.com*+
-  * Username: (your full email addresse.g. name@yourdomain.com) +
-  * Password(your password)+
  
-{{:faq:email:iphonemail4.png?400|}}+INCOMING MAIL SERVER:\\  
 +^Host Name|**vo1.agnx.com / vo2.agnx.com / g1.agnx.com**\\ **<color #ed1c24>IMPORTANT:</color>** To confirm which server to be used for your domain, please use the [[https://t.agnx.com/r/email-check.html|Email Lookup Tool]] or consult Lookafter Helpdesk.| 
 +^Username|(Enter your email address, e.g. test@lookafter.com)| 
 +^Password|(Enter your password)|
  
-**Please contact [[support@afteroffice.com]] to verify your mail server**+OUTGOING MAIL SERVER:\\  
 +^Host Name|**vo1.agnx.com / vo2.agnx.com / g1.agnx.com**\\ **<color #ed1c24>IMPORTANT:</color>** To confirm which server to be used for your domain, please use the [[https://t.agnx.com/r/email-check.html|Email Lookup Tool]] or consult Lookafter Helpdesk.| 
 +^Username|(Enter your email address, e.g. test@lookafter.com)| 
 +^Password|(Enter your password)|
  
-6. Then, click **[Next]**.+{{:faq:email:email_clients_and_mobile:iphone:imap_setup:4.png?280|}}
  
-7. Click **[Save]** to complete the setup.+Once done, click **Next**.
  
-{{:faq:email:iphonemail5.png?400|}}+5. Click **Save** to complete the setup. 
 + 
 +{{:faq:email:email_clients_and_mobile:iphone:imap_setup:5.png?280|}}
  
  
 --------------------------- ---------------------------
  
-==== Verifying Setup ====+===== Verifying Setup =====
  
 If you would like to verify the settings of your mail account on iPhone, follow the steps below: If you would like to verify the settings of your mail account on iPhone, follow the steps below:
  
-1. Click on the Settings icon on your iPhone.+1. Open your iPhone **Settings** > select **Mail** > **Accounts**.
  
-{{:faq:email:iphonemail6.png?400|}}+{{:faq:email:email_clients_and_mobile:iphone:imap_setup:1.png|}}
  
-2. Locate the **Mail** application.+2. Then, click on your mail account.
  
-{{:faq:email:iphonemail7.png?400|}}+{{:faq:email:email_clients_and_mobile:iphone:imap_setup:6.png?280|}}
  
-3. Thenselect **Accounts**.+3. Nextclick on your email address.
  
-{{:faq:email:iphonemail8.png?400|}}+{{:faq:email:email_clients_and_mobile:iphone:imap_setup:7.png?280|}}
  
-4. Nextclick on your email address.+4. Hereyou will see your incoming mail settingsMake sure that:
  
-{{:faq:email:iphonemail9.png?400 |}} +^Host Name|**vo1.agnx.com / vo2.agnx.com / g1.agnx.com**\\ **<color #ed1c24>IMPORTANT:</color>** To confirm which server to be used for your domain, please use the [[https://t.agnx.com/r/email-check.html|Email Lookup Tool]] or consult Lookafter Helpdesk.| 
-{{:faq:email:iphonemail10.png?400|}}+^Username)|(Make sure your email address is correct, e.g. test@lookafter.com)| 
 +^Password|(Make sure your password is correct)|
  
-5. For incoming mail server, make sure that:+{{:faq:email:email_clients_and_mobile:iphone:imap_setup:8.png?280|}}
  
-| Host Name      | **vo1.agnx.com / vo2.agnx.com / v1.agnx.com / g1.agnx.com** | +5To check on your outgoing mail settingsclick to open the SMTP section.
-| Username       | (your full email addresse.g. name@yourdomain.com) |                 +
-| Password       | (your password) |+
  
-{{:faq:email:iphonemail11.png?400|}}+{{:faq:email:email_clients_and_mobile:iphone:imap_setup:9.png?280|}}
  
-6. Select **Advanced** and you will see your incoming mail settings.+6. Then, click on your mail server (vo1.agnx.com / vo2.agnx.com / g1.agnx.com).
  
-| Use SSL        | YES |                                                                    +{{:faq:email:email_clients_and_mobile:iphone:imap_setup:10.png?280|}}
-| Authentication | **Password** |                                                              +
-| Server Port    | **993** |          +
-                                                                                                                   +
-{{:faq:email:iphonemail12.png?400|}}+
  
-Then, go back to **Account**.+7You will find the outgoing mail settings here. Check and verify the following:
  
-7Select **SMTP** to verify outgoing mail server details+^Host Name|**vo1.agnx.com / vo2.agnx.com / g1.agnx.com**\\ **<color #ed1c24>IMPORTANT:</color>** To confirm which server to be used for your domain, please use the [[https://t.agnx.com/r/email-check.html|Email Lookup Tool]] or consult Lookafter Helpdesk.| 
-                                                      +^Username|(Make sure your email address is correct, e.g. test@lookafter.com)| 
-{{:faq:email:iphonemail13.png?400|}}+^Password|(Make sure your password is correct)| 
 +^Use SSL|ON| 
 +^Authentication|Password| 
 +^Server Port|587|
  
-8. You will find the outgoing mail settings here. Check and verify the following:+{{:faq:email:email_clients_and_mobile:iphone:imap_setup:11.png?280|}}
  
-| Host Name      | **vo1.agnx.com / vo2.agnx.com / v1.agnx.com / g1.agnx.com** +Note: Remember to click **Done** if you have made any changes on this screen to save the settings.
-| Username       | (your full email address, e.g. name@yourdomain.com) |                       +
-| Password       | (your password) |                                                           +
-| Use SSL        | YES |                                                                      | Authentication | **Password** |                                                             +
-| Server Port    | **587** |                                                                  +
  
-{{:faq:email:iphonemail14png?400|}}+8. Go back to the previous page, and click **Advanced** to check on the advanced settings of your incoming mail server.
  
-9. To check on the advanced settings of your incoming mail server, go back to the previous page, and click on **Advanced**.+{{:faq:email:email_clients_and_mobile:iphone:imap_setup:12.png?280|}}
  
-{{:faq:email:mail-setup:iphone-mail-secure-imap:verify:8.png?400|}}+9. You will find the advanced settings here. Verify the settings as below:
  
-Next, click on **Done**.+^Use SSL|ON| 
 +^Authentication|Password| 
 +^Server Port|993|
  
-10. Lastly, click on **Done** to finish the verification process.+{{:faq:email:email_clients_and_mobile:iphone:imap_setup:13.png?280|}}
  
-{{:faq:email:iphonemail15png?400|}}+NoteIf you have made any changes in this screen, click **< Account** to go back to the previous page and then click **Done** to save the changes.
  
faq/email/mail_setup_iphone_mail_secure_imap_latest.1620355974.txt.gz · Last modified: 2021/05/07 10:52 by atikah