AGNX

Wiki

User Tools

Site Tools

Trace: • how_to_setup_form_notification_email_in_wordpress • contact
faq:email:secure_imap_pop3_smtp_faq_q3

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revisionPrevious revision
faq:email:secure_imap_pop3_smtp_faq_q3 [2020/08/17 18:06] – vikkifaq:email:secure_imap_pop3_smtp_faq_q3 [2022/08/25 16:28] (current) – vikki
Line 1: Line 1:
 ==== Q: Why does my mail client warn me "the secure certificate is invalid" or "cannot verify server identity"? ==== ==== Q: Why does my mail client warn me "the secure certificate is invalid" or "cannot verify server identity"? ====
  
-Please be informed that AfterOffice is using *.agnx.com as the Global Network Exchange domain for secure connections.+Please be informed that Lookafter is using *.agnx.com as the Global Network Exchange domain for secure connections.
  
 When you are using secure connections (secure IMAP/POP3/SMTP) to access your emails via Ms Outlook or other mail clients, the mail client will verify your mail server against the secure certificate. In this case, if you are using mail.xxx.com as your mail server, while the secure certificate is *.agnx.com, the mail client will prompt the warning like as follows. When you are using secure connections (secure IMAP/POP3/SMTP) to access your emails via Ms Outlook or other mail clients, the mail client will verify your mail server against the secure certificate. In this case, if you are using mail.xxx.com as your mail server, while the secure certificate is *.agnx.com, the mail client will prompt the warning like as follows.
Line 7: Line 7:
 {{:faq:email:email_clients_and_mobile:ssl-tls:mail-cert.png|}} {{:faq:email:email_clients_and_mobile:ssl-tls:mail-cert.png|}}
  
-As *.agnx.com is the secure certificate used by AfterOffice, you can safely accept or trust the certificate during email account setup and send/receive.+As *.agnx.com is the secure certificate used by Lookafter, you can safely accept or trust the certificate during email account setup and send/receive.
  
-If you do not want the warning to always display on the mail client startup, we suggest to change the mail server to our generic mail server address. Otherwise, you can opt to get an SSL certificate for your mail server. If you have any enquiries, please contact [[support@afteroffice.com]] for more details. +If you do not want the warning to always display on the mail client startup, we suggest to change the mail server to our generic mail server address. Otherwise, you can opt to get an SSL certificate for your mail server. If you have any enquiries, please contact [[helpdesk@lookafter.com]] for more details. 
faq/email/secure_imap_pop3_smtp_faq_q3.1597658782.txt.gz · Last modified: 2020/08/17 18:06 by vikki

Page Tools

Except where otherwise noted, content on this wiki is licensed under the following license: CC Attribution-Share Alike 4.0 International
CC Attribution-Share Alike 4.0 International Donate Powered by PHP Valid HTML5 Valid CSS Driven by DokuWiki