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--- faq:email:troubleshooting_0x800ccc0e_error_on_outlook_imap [2025/04/11 11:23] – [Step 4: Repair Outlook Data File] vikki
+++ faq:email:troubleshooting_0x800ccc0e_error_on_outlook_imap [2025/04/11 11:54] (current) – [Troubleshooting 0x800CCC0E error on Outlook (IMAP)] vikki
@@ Line 3: / Line 3: @@
 ====== Troubleshooting 0x800CCC0E error on Outlook (IMAP) ======
-The error 0x800CCC0E in Microsoft Outlook occurs when the email client fails to synchronize subscribed folders with the mail server. This is often caused by incorrect email settings, network connectivity problems, or interference from antivirus or firewall software.
+{{https://lookafter.com/doc/email/client_troubleshooting/0x800CCC0E_imap_sync_error/sample.jpg|}}
+The error **0x800CCC0E** in Microsoft Outlook occurs when the email client fails to synchronize subscribed folders with the mail server. This is often caused by incorrect email settings, network connectivity problems, or interference from antivirus or firewall software.
 In this guide, we list the steps to troubleshoot and resolve the issue so you can get your Outlook back to syncing properly.
@@ Line 51: / Line 53: @@
 ===== Step 5: Create a New Outlook Profile =====
-A corrupt Outlook profile can trigger sync errors.\\
+A corrupt Outlook profile can trigger sync errors. Try creating a new profile to start fresh with clean settings.
-Try creating a new profile to start fresh with clean settings.
+**What to do:**\\
+- Follow [[https://support.microsoft.com/en-us/office/create-an-outlook-profile-f544c1ba-3352-4b3b-be0b-8d42a540459d|this guide]] to create a new Outlook profile.\\
+- Re-setup your email account with [[faq:email:mail_setup_ms_outlook_imap_latest|IMAP settings]].
+----
-===== Step 6: Repair Outlook Installation =====
+If you've gone through all the steps above and Outlook still shows the 0x800CCC0E error, consider updating  Outlook to the latest version, or reinstalling Outlook or Microsoft Office.
-If the issue persists, it is possible that the Outlook program files may be damaged.\\
-Consider running a Quick Repair or Online Repair through your system’s app settings to restore functionality.
+For further assistance, please contact [[helpdesk@lookafter.com]].

AGNX

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