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--- faq:security:what_to_do_when_account_is_compromised [2020/07/01 11:53] – created vikki
+++ faq:security:what_to_do_when_account_is_compromised [2020/07/01 17:48] (current) – removed vikki
@@ Line 1: / Line 1: @@
-====== What should I do if my account was compromised? ======
-When your email account is compromised, here are several steps you should take to secure your account and avoid it from being compromised again:
-===== 1) Check and update your computer's security ====
-The first thing you should do is to run an end-to-end antivirus scan on your computer, as most hackers collect passwords using malware that has been installed on a device. Run a deep scan - not just a quick scan - to eliminate any forms of threats. If you did not go through this step before changing your password, you might get attacked again; as the hacker may obtain your new password from the malware that is still hidden within your device.
-Also, be sure that your antivirus program and security patches are always up-to-date. If possible, set your computer to update these patches automatically so that you are protected from new attacks as soon as possible.
-===== 2) Change your password and make it stronger =====
-Once your device is free of malware, change your password immediately. You can follow the guidelines listed [[faq:profile:how_to_protect_your_vo_accounts_from_being_compromised#choose_a_secure_password|here]] on how to create a strong password. It does not have to be hard to remember, but it must have to be hard to guess.
-===== 3) Inform your contacts about your account being compromised =====

AGNX

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