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--- guide:vochat:vochat_web_customize_online_text [2020/12/02 17:35] – created vikki
+++ guide:vochat:vochat_web_customize_online_text [2020/12/04 12:44] (current) – vikki
@@ Line 3: / Line 3: @@
 ====== VOChat for Website: Customizing Online Greeting Message ======
+If one of your operators is online, the visitors will see the online greeting message as the first message on the chat widget. To change this message:
+. On your VOChat, click on the {{:guide:vochat:website:icon-public-channel.png?30|}} icon, and then click on the {{:guide:vochat:website:icon-more.png?30|}} icon next to the public channel, and select **Configure**.
+{{:guide:vochat:website:configure-public-channel.png|}}
+. A new window will be displayed. Click on the **Online Experience** tab.
+{{:guide:vochat:website:customized-online-msg2.png|}}
+. Change the text in the "Online greeting message" area and click **Save**.
+. Once the changes is saved, close the window.

AGNX