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- | ===== Suspicious Prevention Access (SAP) ===== | ||
- | As part of the ongoing effort to improve the security of your virtual office (VO) account and to reduce the impact of compromised incidents, AfterOffice announces the release of **Suspicious Access Prevention (SAP)**, a geo-location control feature that rejects potential suspicious access.\\ | ||
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- | ==== How it works? ==== | ||
- | The SAP system remembers your login by locations, or more precisely, by countries.\\ | ||
- | Any login attempts from country that is different from the usual login country will be blocked.\\ | ||
- | When a suspicious login attempt is detected and prevented, a notification email will be sent to you and your administrators (voadmin).\\ | ||
- | Upon receiving the alert, you are encouraged to: | ||
- | * **Change your account password** as someone likely knows your password and used it to sign in to your account. | ||
- | * **Run a virus scan** on your computer and clean up any spyware or threats. | ||
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- | ==== How can you make sure you will not be blocked when travel out of the country? ==== | ||
- | You can always configure your SAP settings on your VO account’s **Profile -> Suspicious Access Prevention**.\\ | ||
- | If you are a mobile user who travels to multiple countries, you can simply **whitelist** accesses for your travelling countries, so that you can continue to login from those countries.\\ | ||
- | **Note:** You are advised to perform the whitelist action before travelling to the destination.\\ | ||
- | Click [[http:// | ||
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- | ==== As admin, what can you do? ==== | ||
- | The administrators— **Avomaster** and **Voadmin** users— have the ability to **reset or turn on/off SAP** for users.\\ | ||
- | This setting can be accessed on **Profile -> Admin Tasks -> Account**, through each user’s account settings.\\ | ||
- | This would help your users to continue to access their accounts if they have forgotten to whitelist their destination country and being blocked.\\ | ||
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- | Video Tutorial: https:// |