[[:start|Home]] > [[:faq|FAQ]] > [[faq:administrator|Admin]] > [[faq:administrator#managing_domain_and_web_hosting|Managing Domain and Web Hosting]] > **What should I do if I have lost my CMS login information**

====== What should I do if I have lost my Wordpress, Joomla or other CMS login information? ======

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If you have forgotten your CMS login details, you can try the following solutions.

=====1. Contact Webmaster to Get the Login Details=====
Contact your webmaster or the website designer who developed your website and request for the CMS login and password.

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=====2. Reset Password from CMS Login Panel=====
Most CMS will provide a password reset function on their login page. If you remember the email or username of your CMS account, you can use this method to obtain a new password. Please refer to [[how_to_reset_password_for_wordpress_joomla_other_cms|this article]] on how to do so for each CMS.

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=====3. Request for Password Overwrite from Lookafter =====
If none of the above solutions works, you can request our Helpdesk Team to perform a password overwrite to your CMS account. Please be informed that the password overwrite service is subject to a service charge. For more information, please contact [[mailto:helpdesk@lookafter.com|helpdesk@lookafter.com]].

Alternatively, you may opt for subscribing to our LAMP Maintenance Service, which includes website backup services and CMS version update. For details please contact our team at [[mailto:helpdesk@lookafter.com|helpdesk@lookafter.com]].