[[:start|Home]] > [[:faq|FAQ]] > [[faq:email|Email]] > [[faq:email#general|General]] > **How to catch all emails with postmaster**

====== How to catch all emails with postmaster account? ======

In Lookafter system, **postmaster** is a reserved catch-all user account that will capture and store all emails sending to non-existent users in your domain.

Postmaster can be created as normal user account or group.

For example, Amy sends an email to David at david7@mydomain.com, but David's actual email address is david1@mydomain.com.\\ 
In usual case, such email will be bounced, and Amy has to resend the email to David's correct email address.\\ 
If postmaster@mydomain.com is available, then the email will be received in postmaster@mydomain.com mailbox.

Note that the postmaster user account is not created in your Virtual Office by default.\\ 
If it is needed, you may request your Avomaster/voadmin to [[faq:administrator:how_to_create_a_new_user_account|create the user account]] (with "postmaster" as the username).