[[:start|Home]] > [[:faq|FAQ]] > [[faq:email|Email]] > [[faq:email#spam_junk|Spam & Junk]] > **Global Junk Filtering Setup** ====== Global Junk Filtering Setup ====== If your users have been complaining about getting a lot of junk mails in their Inbox, you can set the **Global Junk Control** to filter off high rank emails and keep those junk mails in their Junk folder. You can also set to automatically delete these junk mails after a certain period on the **Junk Expiry** section. ===== Global Junk Mail Control ===== As the Administrator, you can setup Global Junk Filtering setting that applies to all VO users.\\ 1. Login as **Avomaster** or **voadmin** account. 2. Go to: **Profile** > **[Admin]**. |{{:faq:email:spam_junk:global_junk_control:1.jpg|}}| 3. From the left menu panel, click on **Global Junk Control**. //*Note: You may need to expand "Admin Tasks" to view the list of menu items.// |{{:faq:email:spam_junk:global_junk_control:2.jpg|}}| 4. Select the **"Global Junk mail filtering enable"** option. 5. We recommend to use **"Move to user's Junk mailbox"**, as setting to "Delete immediately" may result in losing some of your genuine emails. 6. On **Sensitivity**, leverage the sensitivity level, where **1** being the most sensitive (filter more emails) and **10** being the least sensitive (filter less emails). System default is **5**. 7. Remember to check **"Sender is in user's Contact list"**, so that email that is recorded in user's Address Book will be exempted from junk filtering. 8. Click **Update** to save the configuration. ===== Junk Expiry ===== If you have chosen the **"Move to user's Junk mailbox"** option at Global Junk Control, then you can configure how long the Junk mails are kept in the Junk folder before they are auto-deleted. Follow the simple steps below: 1. Go to **Profile** > **Admin**. 2. Click on **Junk Expiry**. |{{:faq:email:spam_junk:global_junk_control:3.jpg|}}| 3. Check the **"Enable Junk Email auto delete for all users"** checkbox and put in the number of days you wish to keep the junk mails before they are auto-deleted. 4. Click **Save** to save the settings.