[[:start|Home]] > [[:faq|FAQ]] > [[faq:email|Email]] > [[faq:email#email_clients_mobile|Email Clients & Mobile]] > [[faq:email#mail_client_issues_and_troubleshooting|Mail Client Issues and Troubleshooting]] > **Troubleshooting 0x8004010F - Outlook data file cannot be accessed error on Ms Outlook**

====== Troubleshooting 0x8004010F - Outlook data file cannot be accessed error on Ms Outlook ======

**Question:**\\ 
I am getting //0x8004010F: Outlook data file cannot be accessed error// after I have accidentally deleted or moved my Outlook data file. What should I do?

{{:faq:email:email_clients_and_mobile:0x8004010f.jpg?600|}}

**Answer:**\\ 
This error is caused by the corrupted Outlook profile. You can try to create a new profile to resolve the issue.\\ 
Please refer to [[https://docs.microsoft.com/en-us/outlook/troubleshoot/synchronization/error-0x8004010f-when-sending-or-receiving-emails|Error 0x8004010F when you try to send or receive email in Outlook]] for more information.