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Table of Contents
FAQ / Administrator FAQ / Managing User Accounts
Managing User Accounts
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How do I create a new user account?
You can either create new user account via AVOMASTER or you can do so if you are a VOADMIN user.
Create New User with Avomaster
Upon login, click on the Create New User link.
Enter the user name and password for the new user. Click Create to create the account.
Create New User via voadmin account
Upon login, go to Profile → Admin Task and click New under Account List.
Key in the user name and password for the new user account. Click Create to create the account.
For detailed guide please refer here.
How to reset a user password?
An Avomaster or Voadmin users may reset a user account password when:
- The user account is compromised
- The user forgets his/her password
- The user requests for a new password
To reset a user password:
- Go to Profile → Admin Task.
- Under Account List, select the user that you wish to change the password.
- Overwrite the new password on the Password field.
- Click Update to save changes.
Note: If the user account is compromised, please DO NOT use back the same password as it has been exposed.
How do I increase/decrease user's email space?
To increase/decrease user email space:
Login to your Avomaster or voadmin account and go to Profile → Admin Task.
On Accounts, select the user that you wish to increase the mailbox space.
Then, on Email Disk Limit, select and change the email space from the dropdown options.
Remember to click the Update button to save your configuration.
For detailed steps, please refer to: Adjusting User Email Space
How to adjust user storage disk space?
To adjust your user's Storage disk space:
Login to the administrator account and go to Profile → Admin Tasks.
Under Account List, select the user that you wish to adjust the storage disk space.
On Storage Center Disk Space Limit, select and change the storage disk space from the dropdown options.
Once you have selected the desired storage space, click Update to save the configuration.
Refer to Adjust User Storage Disk Space for detailed guide.
