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Home > FAQ > Email > General > VO Mail Server Configurations with Secure SMTP and IMAP/POP3
VO Mail Server Configurations with Secure SMTP and IMAP/POP3
Lookafter mail server now provides STARTTLS support for SMTP on port 587 and SSL/TLS support for IMAP on port 993 and POP3 on port 995.
To enable STARTTLS and SSL on your mail configurations (e.g. Ms Outlook, Windows Live Mail, Mozilla Thunderbird, Apple Mail, etc), please use the following settings.
*Note: Please consult the helpdesk team at helpdesk@lookafter.com to confirm which host/server is to be used as your incoming and outgoing server.
SMTP with STARTTLS Outgoing Server Settings
| Settings | Content |
|---|---|
| Outgoing mail server | vo1.agnx.com / vo2.agnx.com / g1.agnx.com / v1.agnx.com *IMPORTANT: To confirm which server to be used for your domain, please use the Email Lookup Tool or consult Lookafter Helpdesk at helpdesk@lookafter.com. |
| SMTP Port | 587 |
| Type of encryption/connection | STARTTLS |
| Authentication method | Normal |
| My outgoing server (SMTP) requires authentication | YES (with “Use same settings as my incoming mail server”) |
SMTP with SSL/TLS Outgoing Server Settings
| Settings | Content |
|---|---|
| Outgoing mail server | vo1.agnx.com / vo2.agnx.com / g1.agnx.com / v1.agnx.com *IMPORTANT: To confirm which server to be used for your domain, please use the Email Lookup Tool or consult Lookafter Helpdesk at helpdesk@lookafter.com. |
| SMTP Port | 465 |
| Type of encryption/connection | SSL/TLS |
| Authentication method | Normal |
| My outgoing server (SMTP) requires authentication | YES (with “Use same settings as my incoming mail server”) |
IMAP Incoming Server Settings
| Settings | Content |
|---|---|
| Incoming mail server | vo1.agnx.com / vo2.agnx.com / g1.agnx.com / v1.agnx.com *IMPORTANT: To confirm which server to be used for your domain, please use the Email Lookup Tool or consult Lookafter Helpdesk at helpdesk@lookafter.com. |
| IMAP Port | 993 |
| Type of encryption/connection | SSL/TLS |
| Authentication method | Normal |
POP3 Incoming Server Settings
| Settings | Content |
|---|---|
| Incoming mail server | vo1.agnx.com / vo2.agnx.com / g1.agnx.com / v1.agnx.com *IMPORTANT: To confirm which server to be used for your domain, please use the Email Lookup Tool or consult Lookafter Helpdesk at helpdesk@lookafter.com. |
| POP3 Port | 995 |
| Type of encryption/connection | SSL/TLS |
| Authentication method | Normal |
Important Notes
When you made the above switch, you will be prompted a certificate related security warning like the image below.
As agnx.com belongs to Lookafter Global Network Exchange domain, you can safely accept the certificate (by clicking Yes). For more information please refer to Secure IMAP/POP3 and SMTP FAQ.
If you experience any error or issues switching over to the secure ports, please contact us at helpdesk@lookafter.com
