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--- faq:administrator:how_to_adjust_user_s_email_space [2016/05/13 10:52] – vikki
+++ faq:administrator:how_to_adjust_user_s_email_space [2022/03/10 16:08] (current) – vikki
@@ Line 1: / Line 1: @@
+[[:start|Home]] > [[:faq|FAQ]] > [[faq:administrator|Admin]] > [[faq:administrator#managing_user_accounts|Managing User Accounts]] > **How to adjust user email space**
 ====== How to adjust user email space? ======
-\\
 Please follow the steps below to increase/decrease user email space:
-  - Login to your Avomaster or voadmin account.\\ {{:faq:administrator:adjust_email_quota:img1.png|}}\\ \\
+. Login to your Avomaster or voadmin account.
-  - Go to **Profile**.\\ {{:faq:administrator:adjust_email_quota:img2.png|}}\\ \\
-  - Select **Admin Task**.\\ {{:faq:administrator:adjust_email_quota:img3.png|}}\\ \\
+. Then, go to **Profile** > **Admin**.
-  - On Accounts, select the user that you wish to increase the mailbox space.\\ {{:faq:administrator:adjust_email_quota:img4.png|}}\\ \\
-  - Under User Account Settings, look for **Email Disk Limit**.\\ {{:faq:administrator:adjust_email_quota:img5.png|}}\\
+|{{:faq:administrator:managing_user_accounts:adjust_email_space:1.jpg|}}|
-  - Click the [No change] selection and select the desired email space for the account.\\ {{:faq:administrator:adjust_email_quota:img6.png|}}\\ \\ Note that you can select up to 5GB of space at the drop down selection.\\ {{:faq:administrator:adjust_email_quota:img7.png|}}\\ \\
-  - If you would like to change to more than 5GB of email space, select "Custom:" from the dropdown.\\ {{:faq:administrator:adjust_email_quota:img8.png|}}\\ \\
+. On the accounts list, select the user that you wish to increase the mailbox space.
-  - Then, enter the amount into the given field. Note that 1GB = 1024 MB.\\ For example if you want to place 8GB of email space, put in 8192 MB (8x1024).\\ {{:faq:administrator:adjust_email_quota:img9.png|}}\\ \\
-  - Remember to click the **Update** button to save your configuration.\\ \\
+|{{:faq:administrator:managing_user_accounts:adjust_email_space:2.jpg|}}|
-  - The email space will be updated once you click the **Update** button.\\ {{:faq:administrator:adjust_email_quota:img10.png|}}
+. At the User Account Settings, look for **"Email Disk Limit"** and click on the **[No change]** button.
+|{{:faq:administrator:managing_user_accounts:adjust_email_space:3.jpg|}}|
+. You can select any space available in the dropdown, e.g. 5 GB. If you would like to change the email disk space to more than 10 GB, see step 6.
+|{{:faq:administrator:managing_user_accounts:adjust_email_space:4.jpg|}}|
+. To increase the email disk space to more than 10 GB, let's say 15 GB, first, select **Custom:** from the dropdown.
+|{{:faq:administrator:managing_user_accounts:adjust_email_space:5.jpg|}}|
+. Then, enter the space amount into the field next to it. Note that 1GB = 1024 MB. In this example, we want to add 15GB to the user. Hence, the amount to enter into this field is 15 x 1024 = 15360 MB.
+|{{:faq:administrator:managing_user_accounts:adjust_email_space:6.jpg|}}|
+. Once you have selected/entered the desired space, click **Update** to save the changes.
+|{{:faq:administrator:managing_user_accounts:adjust_email_space:7.jpg|}}|

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