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faq:email:blackberry_cannot_send_email_to_internal_users [2015/07/28 15:48] – created vikki | faq:email:blackberry_cannot_send_email_to_internal_users [2022/08/25 16:30] (current) – vikki | ||
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====== Blackberry cannot send email to internal users ====== | ====== Blackberry cannot send email to internal users ====== | ||
Blackberry uses their own server/ | Blackberry uses their own server/ | ||
- | Afteroffice | + | Lookafter |
To disable spoof prevention system, you can: | To disable spoof prevention system, you can: | ||
- Login with avomaster or any user account that carries the voadmin privilege. | - Login with avomaster or any user account that carries the voadmin privilege. | ||
- | - Go to **Profile** -> **Admin | + | - Go to **Profile** -> **Admin**. |
- Go to **SMTP Settings**. | - Go to **SMTP Settings**. | ||
- | - On **Allow Spoof email**, | + | - On **Allow Spoof email**, |
By disabling the spoof prevention, users may get more spam carrying their own email address as the " | By disabling the spoof prevention, users may get more spam carrying their own email address as the " | ||
However, to guarantee the incoming email from Blackberry will not be treated as spam, you'll need to perform the following: | However, to guarantee the incoming email from Blackberry will not be treated as spam, you'll need to perform the following: | ||
- Login with avomaster or any user account that carries the voadmin privilege. | - Login with avomaster or any user account that carries the voadmin privilege. | ||
- | - Go to **Profile** -> **Admin | + | - Go to **Profile** -> **Admin**. |
- Go to **SMTP Settings**. | - Go to **SMTP Settings**. | ||
- On **Global Email Rules**, insert the following line and click [Update]. | - On **Global Email Rules**, insert the following line and click [Update]. | ||
\\ | \\ | ||
pass *.blackberry.com | pass *.blackberry.com |