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faq:email:blackberry_cannot_send_email_to_internal_users

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faq:email:blackberry_cannot_send_email_to_internal_users [2019/05/17 14:28] netiarajafaq:email:blackberry_cannot_send_email_to_internal_users [2022/08/25 16:30] (current) vikki
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 +[[:start|Home]] > [[:faq|FAQ]] > [[faq:email|Email]] > [[faq:email#email_clients_mobile|Email Clients & Mobile]] > [[faq:email#mail_client_issues_and_troubleshooting|Mail Client Issues and Troubleshooting]] > **Blackberry cannot send email to internal users**
 +
 ====== Blackberry cannot send email to internal users ====== ====== Blackberry cannot send email to internal users ======
  
 Blackberry uses their own server/service to relay email out, based on your email address, which could be treated as "spoof" in many email servers.\\ Blackberry uses their own server/service to relay email out, based on your email address, which could be treated as "spoof" in many email servers.\\
-Afteroffice mail server reject these incoming email from Blackberry for the same reason too.\\+Lookafter mail server reject these incoming email from Blackberry for the same reason too.\\
  
 To disable spoof prevention system, you can: To disable spoof prevention system, you can:
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 However, to guarantee the incoming email from Blackberry will not be treated as spam, you'll need to perform the following:  However, to guarantee the incoming email from Blackberry will not be treated as spam, you'll need to perform the following: 
   - Login with avomaster or any user account that carries the voadmin privilege.   - Login with avomaster or any user account that carries the voadmin privilege.
-  - Go to **Profile** -> **Admin Tasks**.+  - Go to **Profile** -> **Admin**.
   - Go to **SMTP Settings**.   - Go to **SMTP Settings**.
   - On **Global Email Rules**, insert the following line and click [Update].   - On **Global Email Rules**, insert the following line and click [Update].
 \\ \\
    pass *.blackberry.com      pass *.blackberry.com  
faq/email/blackberry_cannot_send_email_to_internal_users.1558074520.txt.gz · Last modified: 2019/05/17 14:28 by netiaraja