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[[:start|Home]] > [[:faq|FAQ]] > [[faq:email|Email]] > [[faq:email#email_clients_mobile|Email Clients & Mobile]] > [[faq:email#mail_client_issues_and_troubleshooting|Mail Client Issues and Troubleshooting]] > **Checking On Thunderbird IMAP Settings**

====== Checking On Thunderbird IMAP Settings ======

To check if your IMAP setting is correct on your Mozilla Thunderbird, please follow through the following steps:

1. On Thunderbird, click your email account on the Folders pane, then click **Account Settings**.

|{{:faq:email:email_clients_and_mobile:thunderbird:check_settings_imap:1.jpg|}}|

2. An "Account Settings" tab will be opened. Expand your email account where you will see the **Server Settings** option, and click it. The IMAP incoming server settings will be displayed here.

|{{:faq:email:email_clients_and_mobile:thunderbird:check_settings_imap:2.jpg|}}|

Make sure the settings are as follows:

^Server Type:|IMAP Mail Server|
^Server Name:|**vo1.agnx.com / vo2.agnx.com / g1.agnx.com**\\ **<color #ed1c24>IMPORTANT:</color>** To confirm which server to be used for your domain, please use the [[https://t.agnx.com/r/email-check.html|Email Lookup Tool]] or consult Lookafter Helpdesk.|
^Port:|993|
^User Name:|(Enter your email address, e.g. test@lookafter.com)|
^Connection security:|SSL/TLS|
^Authentication method:|Normal Password|

3. To check on the SMTP outgoing server settings, select **Outgoing Server (SMTP)** from the menu panel. Then, select your outgoing server (it should consists of your email address) and then click **Edit**.

|{{:faq:email:email_clients_and_mobile:thunderbird:check_settings_imap:3.jpg|}}|

4. Make sure the SMTP outgoing settings are as follows:

^Description:|(Leave blank or enter a description about your email)|
^Server Name:|**vo1.agnx.com / vo2.agnx.com / g1.agnx.com**\\ **<color #ed1c24>IMPORTANT:</color>** To confirm which server to be used for your domain, please use the [[https://t.agnx.com/r/email-check.html|Email Lookup Tool]] or consult Lookafter Helpdesk.|
^Port:|465|
^Connection security:|SSL/TLS|
^Authentication method:|Normal Password|
^User Name:|(Enter your email address, e.g. test@lookafter.com)|

|{{:faq:email:email_clients_and_mobile:thunderbird:check_settings_imap:4.jpg|}}|


5. Make sure you click OK if you need to save any changes.
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