Differences

This shows you the differences between two versions of the page.

--- faq:email:how_do_i_delete_more_than_1_message_at_a_time [2020/01/09 12:22] – created ziyu
+++ faq:email:how_do_i_delete_more_than_1_message_at_a_time [2022/02/22 19:35] (current) – vikki
@@ Line 1: / Line 1: @@
-=====How do I delete more than 1 message at a time?=====
+====== How do I delete more than 1 message at a time? ======
-At some point, folders in your webmail will be filled with too much email to a point where you've already reach or exceeded your maximum allocated email space. With mails regarding customer inquiry and business opportunities constantly landing in your inbox, its just a matter of time before you take the initiative to start to clean up your mail folders.
+At some point, folders in your webmail will be filled with too much email to a point where you've already reached or exceeded your maximum allocated email space. With mails regarding customer inquiry and business opportunities constantly landing in your inbox, it's just a matter of time before you take the initiative to start cleaning up your mail folders.
+There are two options to delete multiple emails:
+  * [[#delete_multiple_selected_emails_at_one_time|Delete multiple selected emails at one time]]
+  * [[#delete_all_emails_within_a_mailbox_at_one_time|Delete all emails within a mailbox at one time]]
+===== Delete multiple selected emails at one time =====
+. From the Email page, select any folder where you have some emails to delete.
+|{{:faq:email:webmail:delete_multiple_emails:1.png|}}|
+. Then, select the emails that you wish to delete.
+|{{:faq:email:webmail:delete_multiple_emails:2.png|}}|
+. Once the emails have been selected, click on the **Delete** button to delete them.
+|{{:faq:email:webmail:delete_multiple_emails:3.png|}}|
+**Notes**: Emails that are deleted on your webmail folder (besides Trash) will reside in the Trash folder until you manually remove them from Trash or sign out of your account. [[why_is_mailbox_size_still_the_same_after_deleting_emails|Find out how you can empty trash manually]].
+--------
+===== Delete all emails within a mailbox at one time =====
-==Referring to the image below :==
-{{faq:email:del1.png}}
 . From the Email page, select any folder in which you intend to clean up.
-. This part covers "three" ways to select mails to be deleted. Select the :
-  * checkbox in Yellow to select **ALL** mails in the current page.
-  *
+|{{:faq:email:webmail:delete_multiple_emails:1.png|}}|
+. Then, click on **Select all**.
+|{{:faq:email:webmail:delete_multiple_emails:4.png|}}|
+. Check the **"Select all email in this mailbox"** option.
+|{{:faq:email:webmail:delete_multiple_emails:5.png|}}|
+. Click **Delete**, and all emails from this folder will be deleted.
+|{{:faq:email:webmail:delete_multiple_emails:6.png|}}|
+**Notes**: Emails that are deleted on your webmail folder (besides Trash) will reside in the Trash folder until you manually remove them from Trash or sign out of your account. [[why_is_mailbox_size_still_the_same_after_deleting_emails|Find out how you can empty trash manually]].

AGNX

User Tools

Site Tools

Differences

Page Tools