faq:email:i_am_not_able_to_receive_email_from_a_sender_what_should_i_do
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| faq:email:i_am_not_able_to_receive_email_from_a_sender_what_should_i_do [2019/08/19 16:47] – [Whitelist the sender’s domain] vikki | faq:email:i_am_not_able_to_receive_email_from_a_sender_what_should_i_do [2022/08/25 16:30] (current) – vikki | ||
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| ===== Check if the email is in your Junk folder ===== | ===== Check if the email is in your Junk folder ===== | ||
| - | Check whether the email is in your Junk folder. The email can be found there most of the time. To make sure that emails from the same sender won’t go into Junk again, [[faq: | + | Check whether the email is in your **Junk folder**. The email can be found in that folder |
| ===== Add the sender into your Address Book ===== | ===== Add the sender into your Address Book ===== | ||
| Line 18: | Line 18: | ||
| ===== Contact us for further investigation ===== | ===== Contact us for further investigation ===== | ||
| - | If you have tried all the methods above and still not getting a person’s email, drop us an email at [[support@afteroffice.com]], along with the following details: | + | If you have tried all the methods above and still not getting a person’s email, drop us an email at [[helpdesk@lookafter.com]], along with the following details: |
| * **Your email address**, | * **Your email address**, | ||
| * **The email address of the sender** (whom you can’t receive an email from), | * **The email address of the sender** (whom you can’t receive an email from), | ||
| * **The date and time the sender sent the email** | * **The date and time the sender sent the email** | ||
faq/email/i_am_not_able_to_receive_email_from_a_sender_what_should_i_do.1566204459.txt.gz · Last modified: 2019/08/19 16:47 by vikki
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