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faq:email:mail_setup_iphone_mail_secure_imap [2019/08/06 17:19] vikkifaq:email:mail_setup_iphone_mail_secure_imap [2022/09/23 10:27] (current) vikki
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-====== Email Setup Guide: iPhone Mail (Secure IMAP) ======+[[:start|Home]] > [[:faq|FAQ]] > [[faq:email|Email]] > [[faq:email#email_clients_mobile|Email Clients & Mobile]] > [[faq:email#mail_setup_guides_for_iphones|Mail Setup Guides for iPhones]] > **Email Setup Guide: iPhone Mail (IMAP)**
  
-==== Setting Up New Email Account ====+====== Email Setup Guide: iPhone Mail (IMAP) ======
  
-1. Launch Mail app, or click on Settings -> Passwords & Accounts -> Add Account.+===== Setting Up New Email Account =====
  
-2Select **Other**.+1Open your iPhone **Settings** > select **Mail** > **Accounts**.
  
-{{:faq:email:mail-setup:iphone-mail-secure-imap:2.png?400|}}+{{:faq:email:email_clients_and_mobile:iphone:imap_setup:1.png|}}
  
-3Nextenter your name, email address, password and description into the given fields, and click **[Next]**.+2Thenselect **Add Account** > **Other** > **Add Mail Account**.
  
-{{:faq:email:mail-setup:iphone-mail-secure-imap:3.png?400|}}+{{:faq:email:email_clients_and_mobile:iphone:imap_setup:2.png|}}
  
-4On the "Incoming Mail Server" sectionenter: +3Next, enter your name, email address, password and description into the given fieldsand click **Next**.
-  Host Name: **mail.yourdomain.com** (where //yourdomain// is your actual domain) +
-  * Username: (your full email address, e.g. name@yourdomain.com) +
-  * Password: (your password)+
  
-5. On the "Outgoing Mail Server" section, key in: +{{:faq:email:email_clients_and_mobile:iphone:imap_setup:3.png?280|}}
-  * Host Name**mail.yourdomain.com** (where //yourdomain// is your actual domain) +
-  * Username(your full email address, e.g. name@yourdomain.com) +
-  * Password: (your password)+
  
-{{:faq:email:mail-setup:iphone-mail-secure-imap:4.png?400|}}+4. Make sure that IMAP is selected, and enter the following information:
  
-6Then, click **[Next]**.+INCOMING MAIL SERVER:\\  
 +^Host Name|**vo1.agnx.com / vo2.agnx.com / g1.agnx.com**\\ **<color #ed1c24>IMPORTANT:</color>** To confirm which server to be used for your domain, please use the [[https://t.agnx.com/r/email-check.html|Email Lookup Tool]] or consult Lookafter Helpdesk.| 
 +^Username|(Enter your email address, e.g. test@lookafter.com)| 
 +^Password|(Enter your password)|
  
-7You will see a pop-up message like the following image, requesting you to review the certificateClick **[Details]** to continue.+OUTGOING MAIL SERVER:\\  
 +^Host Name|**vo1.agnx.com / vo2.agnx.com / g1.agnx.com**\\ **<color #ed1c24>IMPORTANT:</color>** To confirm which server to be used for your domain, please use the [[https://t.agnx.com/r/email-check.html|Email Lookup Tool]] or consult Lookafter Helpdesk.| 
 +^Username|(Enter your email address, e.g. test@lookafter.com)| 
 +^Password|(Enter your password)|
  
-{{:faq:email:mail-setup:iphone-mail-secure-imap:7.png?400|}}+{{:faq:email:email_clients_and_mobile:iphone:imap_setup:4.png?280|}}
  
-//*Note//: For more information on why the verification of certificate is requiredplease see [[faq:email:secure_imap_pop3_smtp_faq|Secure IMAP/POP3 and SMTP FAQ]].+Once doneclick **Next**.
  
-8. You can safely accept the certificate coming from agnx.com as it is AfterOffice Global Network Exchange domain. Click **[Trust]**.+5. Click **Save** to complete the setup.
  
-{{:faq:email:mail-setup:iphone-mail-secure-imap:8.png?400|}} +{{:faq:email:email_clients_and_mobile:iphone:imap_setup:5.png?280|}}
- +
-9. Click **[Save]** to complete the setup. +
- +
-{{:faq:email:mail-setup:iphone-mail-secure-imap:9.png?400|}}+
  
  
 --------------------------- ---------------------------
  
-==== Verifying Setup ====+===== Verifying Setup =====
  
 If you would like to verify the settings of your mail account on iPhone, follow the steps below: If you would like to verify the settings of your mail account on iPhone, follow the steps below:
  
-1. Click on the Settings icon on your iPhone.+1. Open your iPhone **Settings** > select **Mail** > **Accounts**.
  
-2. Click on **Passwords & Accounts**.+{{:faq:email:email_clients_and_mobile:iphone:imap_setup:1.png|}}
  
-{{:faq:email:mail-setup:iphone-mail-secure-imap:verify:2.png?400|}}+2. Then, click on your mail account.
  
-3. Then, click on your mail account.+{{:faq:email:email_clients_and_mobile:iphone:imap_setup:6.png?280|}}
  
-{{:faq:email:mail-setup:iphone-mail-secure-imap:verify:3.png?400|}}+3. Next, click on your email address.
  
-4. Next, click on your email address.+{{:faq:email:email_clients_and_mobile:iphone:imap_setup:7.png?280|}}
  
-{{:faq:email:mail-setup:iphone-mail-secure-imap:verify:4.png?400|}}+4. Here, you will see your incoming mail settings. Make sure that:
  
-5Here, to check on your outgoing mail settingsclick to open the SMTP section.+^Host Name|**vo1.agnx.com / vo2.agnx.com / g1.agnx.com**\\ **<color #ed1c24>IMPORTANT:</color>** To confirm which server to be used for your domainplease use the [[https://t.agnx.com/r/email-check.html|Email Lookup Tool]] or consult Lookafter Helpdesk.| 
 +^Username)|(Make sure your email address is correct, e.g. test@lookafter.com)| 
 +^Password|(Make sure your password is correct)|
  
-{{:faq:email:mail-setup:iphone-mail-secure-imap:verify:5.png?400|}}+{{:faq:email:email_clients_and_mobile:iphone:imap_setup:8.png?280|}}
  
-6Then, click on your mail server (mail.yourdomain.com).+5To check on your outgoing mail settings, click to open the SMTP section.
  
-{{:faq:email:mail-setup:iphone-mail-secure-imap:verify:6.png?400|}}+{{:faq:email:email_clients_and_mobile:iphone:imap_setup:9.png?280|}} 
 + 
 +6. Then, click on your mail server (vo1.agnx.com / vo2.agnx.com / g1.agnx.com). 
 + 
 +{{:faq:email:email_clients_and_mobile:iphone:imap_setup:10.png?280|}}
  
 7. You will find the outgoing mail settings here. Check and verify the following: 7. You will find the outgoing mail settings here. Check and verify the following:
  
-Host Name      | **mail.yourdomain.com** (where //yourdomain.com// is your actual domain) | +^Host Name|**vo1.agnx.com / vo2.agnx.com / g1.agnx.com**\\ **<color #ed1c24>IMPORTANT:</color>** To confirm which server to be used for your domain, please use the [[https://t.agnx.com/r/email-check.html|Email Lookup Tool]] or consult Lookafter Helpdesk.| 
-| Username       | (your full email address, e.g. name@yourdomain.com)                      |  +^Username|(Make sure your email address is correct, e.g. test@lookafter.com)| 
-Password       | (your password)                                                          +^Password|(Make sure your password is correct)| 
-Use SSL        YES                                                                      +^Use SSL|ON
-Authentication | **Password**                                                             +^Authentication|Password| 
-Server Port    | **587**                                                                  |+^Server Port|587| 
 + 
 +{{:faq:email:email_clients_and_mobile:iphone:imap_setup:11.png?280|}} 
 + 
 +Note: Remember to click **Done** if you have made any changes on this screen to save the settings.
  
-{{:faq:email:mail-setup:iphone-mail-secure-imap:verify:7.png?400|}}+8. Go back to the previous page, and click **Advanced** to check on the advanced settings of your incoming mail server.
  
-8. To check your incoming mail settings, go back to the previous page, and click on **Advanced**.+{{:faq:email:email_clients_and_mobile:iphone:imap_setup:12.png?280|}}
  
-{{:faq:email:mail-setup:iphone-mail-secure-imap:verify:8.png?400|}}+9. You will find the advanced settings here. Verify the settings as below:
  
-9. You will find your incoming settings here. Verify the settings as below:+^Use SSL|ON| 
 +^Authentication|Password| 
 +^Server Port|993|
  
-Use SSL        | YES                                                                      | +{{:faq:email:email_clients_and_mobile:iphone:imap_setup:13.png?280|}}
-| Authentication | Password                                                                 | +
-| Server Port    | 993                                                                      |+
  
-{{:faq:email:mail-setup:iphone-mail-secure-imap:verify:9.png?400|}}+NoteIf you have made any changes in this screen, click **< Account** to go back to the previous page and then click **Done** to save the changes.
  
faq/email/mail_setup_iphone_mail_secure_imap.1565083194.txt.gz · Last modified: 2019/08/06 17:19 by vikki