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--- faq:email:mail_setup_mozilla_thunderbird_secure_imap_latest [2021/04/23 14:45] – atikah
+++ faq:email:mail_setup_mozilla_thunderbird_secure_imap_latest [2022/03/01 17:29] (current) – vikki
@@ Line 1: / Line 1: @@
-====== Email Setup Guide: Mozilla Thunderbird (Secure IMAP) ======
+[[:start|Home]] > [[:faq|FAQ]] > [[faq:email|Email]] > [[faq:email#email_clients_mobile|Email Clients & Mobile]] > [[faq:email#mail_setup_guides_for_desktop_pc_laptop|Mail Setup Guides for Desktop PC/Laptop]] >  **Email Setup Guide: Mozilla Thunderbird (IMAP)**
-==== Setting Up New Account ====
-. Open the Mozilla Thunderbird. Click on **[Local Folders]** then **[Email]**.
+====== Email Setup Guide: Mozilla Thunderbird (IMAP) ======
-{{:faq:email:thunderbird.png?800|}}
+. Open Mozilla Thunderbird and click on **Local Folders**. Under "Set Up Another Account", click **Email**.
-. Fill in your email account details and click on **[Configure manually]**.
+|{{:faq:email:email_clients_and_mobile:thunderbird:imap_setup:1.png|}}|
-{{:faq:email:thunderbird02.png?400|}}
+. A new tab with the title "Set Up Your Existing Email Address" will be opened. Here, fill in your name, email address and password. Make sure the "Remember password" option is selected. Then, click **Configure manually**.
-. You may fill in these details in the IMAP Account Settings:
+|{{:faq:email:email_clients_and_mobile:thunderbird:imap_setup:2.png|}}|
-=== (I) For None and STARTTLS Encryption: ===
+. For Incoming Server settings, please fill in the following details:
-**Incoming mail:**
+^Protocol:|**IMAP**|
-|Server| vo1.agnx.com / vo2.agnx.com / v1.agnx.com / g1.agnx.com |
+^Hostname:|**vo1.agnx.com / vo2.agnx.com / g1.agnx.com**\\ **<color #ed1c24>IMPORTANT:</color>** Please consult Lookafter Helpdesk to confirm which server to be used for your domain.|
-|Port|143|
+^Port:|**993**|
-|SSL|None or STARTTLS|
+^Connection security:|**SSL/TLS**|
-|Authentication|Normal password|
+^Authentication method:|**Normal password**|
-|Username|Your email address|
+^Username:|(Enter your full email address)|
-**Outgoing mail:**
+|{{:faq:email:email_clients_and_mobile:thunderbird:imap_setup:3.png|}}|
-|Server|vo1.agnx.com / vo2.agnx.com / v1.agnx.com / g1.agnx.com |
-|Port|587|
-|SSL|None|
-|Authentication|Encrypted password|
-|Username|Your email address|
-{{:faq:email:thunderbird3.png?600|}}
+. Next, for Outgoing Server settings, please enter the following:
-This warning will be prompted when you select **None** for SSL. So, you can tick **I understand the risks** checkbox. Then, click on **[Done]**.
+^Hostname:|**vo1.agnx.com / vo2.agnx.com / g1.agnx.com**\\ **<color #ed1c24>IMPORTANT:</color>** Please consult Lookafter Helpdesk to confirm which server to be used for your domain.|
+^Port:|**465**|
+^Connection security:|**SSL/TLS**|
+^Authentication method:|**Normal password**|
+^Username:|(Enter your full email address)|
-{{:faq:email:thunderbird4.png?400|}}
+|{{:faq:email:email_clients_and_mobile:thunderbird:imap_setup:4.png|}}|
-=== (II) For SSL/TLS Encryption: ===
+Then, click **Done**.
-**Incoming mail:**
+. Your account has been successfully added. Click **Finish** to exit the setup process.
-|Server|vo1.agnx.com / vo2.agnx.com / v1.agnx.com / g1.agnx.com |
-|Port|993|
-|SSL|SSL/TLS|
-|Authentication|Normal password|
-|Username|Your email address|
-**Outgoing mail:**
+|{{:faq:email:email_clients_and_mobile:thunderbird:imap_setup:5.png|}}|
-|Server|vo1.agnx.com / vo2.agnx.com / v1.agnx.com / g1.agnx.com |
-|Port|465|
-|SSL|SSL/TLS|
-|Authentication|Encrypted password|
-|Username|Your email address|
-{{:faq:email:thunderbird6.png?600|}}
+. You can now access your emails on Mozilla Thunderbird.
-** Please contact [[support@afteroffice.com]] to verify your mail server.**
+|{{:faq:email:email_clients_and_mobile:thunderbird:imap_setup:6.png|}}|
-. Lastly, click on **[Done]**. Now, your account has successfully added.

AGNX

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