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--- faq:email:mail_setup_ms_outlook_imap_latest [2022/02/25 15:24] – vikki
+++ faq:email:mail_setup_ms_outlook_imap_latest [2022/09/23 09:33] (current) – vikki
@@ Line 2: / Line 2: @@
 ====== Setting Up IMAP in Microsoft Outlook ======
+This document lists the steps of setting up IMAP profile in Microsoft Outlook using the default setup wizard. If you have problems setting up the profile (e.g. Ms Outlook could not fetch the accurate server settings), please refer to the [[faq:email:mail_setup_ms_outlook_imap|manual setup guide]].
 . Open Microsoft Outlook. Then, go to **File**.
@@ Line 25: / Line 27: @@
 . Please fill in these details in the IMAP Account Settings:
-^Incoming mail server:|**vo1.agnx.com / vo2.agnx.com / g1.agnx.com**\\ **<color #ed1c24>IMPORTANT:</color>** Please consult Lookafter Helpdesk to confirm which server to be used for your domain.|
+^Incoming mail server|**vo1.agnx.com / vo2.agnx.com / g1.agnx.com**\\ **<color #ed1c24>IMPORTANT:</color>** To confirm which server to be used for your domain, please use the [[https://t.agnx.com/r/email-check.html|Email Lookup Tool]] or consult Lookafter Helpdesk.|
-^Port|**143**|
+^Port (incoming)|**993**|
-^Encryption method|**STARTTLS**|
+^Encryption method|**SSL/TLS**|
 ^Require logon using Secure Password Authentication (SPA)|Leave untick|
-^Outgoing mail server:|**vo1.agnx.com / vo2.agnx.com / g1.agnx.com**\\ **<color #ed1c24>IMPORTANT:</color>** Please consult Lookafter Helpdesk to confirm which server to be used for your domain.|
+^Outgoing mail server|**vo1.agnx.com / vo2.agnx.com / g1.agnx.com**\\ **<color #ed1c24>IMPORTANT:</color>** To confirm which server to be used for your domain, please use the [[https://t.agnx.com/r/email-check.html|Email Lookup Tool]] or consult Lookafter Helpdesk.|
-^Port|**587**|
+^Port (outgoing)|**465**|
-^Encryption method|**STARTTLS**|
+^Encryption method|**SSL/TLS**|
 ^Require logon using Secure Password Authentication (SPA)|Leave untick|
 |{{:faq:email:email_clients_and_mobile:ms-outlook:imap_setup:q6.png|}}|
-Once done, click **[Next]**.
+Once done, click **Next**.
-. Enter your email account's password and proceed with **Connect**.
+. Next, enter your email account's password and proceed with **Connect**.
 |{{:faq:email:email_clients_and_mobile:ms-outlook:imap_setup:q7.png|}}|
@@ Line 48: / Line 50: @@
 You will now be able to see your emails being synchronized to your Ms Outlook.
-By default, Ms Outlook will only synchronize the Inbox and Sent mailbox. If you want to access emails from other mail folders on your Ms Outlook, find out how you can do so at [[faq:email:choose_specific_imap_folders_to_appear_in_email_client|Choose Specific IMAP Folders from Webmail to Appear in Email Client]].
+By default, Ms Outlook will only synchronize the Inbox and Sent mailbox. If you want to access emails from other mail folders (e.g. Read, Junk or custom folders) on your Ms Outlook, find out how you can do so at [[faq:email:subscribe_imap_folder_ms_outlook|Choose Specific IMAP Folders from Webmail to Appear on Ms Outlook]].

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