Differences

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--- faq:email:why_is_important_email_going_into_junk_mailbox [2023/10/04 18:28] – [5. Inform your sender to properly configure SPF] vikki
+++ faq:email:why_is_important_email_going_into_junk_mailbox [2023/10/05 10:11] (current) – [Reasons] vikki
@@ Line 20: / Line 20: @@
   * **The email content triggers a keyword in your [[faq:email:organizing_emails_with_mailbox_rules|Rules]] that filtered it to your Junk folder.**
+----
 ===== Solutions =====
@@ Line 35: / Line 37: @@
 ==== 2. "Pass" the sender's domain or email address with Global Email Rules ====
 If you have a sender that regularly communicates with your via email (e.g. your customer, vendor, supplier, partner), it is recommended to whitelist their domains or email addresses via Global Email Rules, so that their emails can always be received by your users in the Inbox.
+Remember to remove any //block// or //junk// lines associated to the sender's domain or email address that will cause their emails to be rejected or marked as junk.
 Please refer to [[faq:email:global_mail_rules_configuration|The Global Email Rules Guide]] for more setup details.\\

AGNX