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--- faq:email:why_users_cant_receive_my_email_claiming_my_ip_is_blacklisted [2019/05/17 15:20] – netiaraja
+++ faq:email:why_users_cant_receive_my_email_claiming_my_ip_is_blacklisted [2022/03/07 14:31] (current) – vikki
@@ Line 1: / Line 1: @@
+[[:start|Home]] > [[:faq|FAQ]] > [[faq:email|Email]] > [[faq:email#email_troubleshooting|Email Troubleshooting]] > **Why some users cannot receive my email, claimed that my IP being blacklisted**
 ====== Why some users cannot receive my email, claimed that my IP being blacklisted? ======
@@ Line 7: / Line 9: @@
 **Answer:**\\
-The recipient server has some protection that will reject email that contains black-listed IP in the email. These black-listed IPs covered quite some broadband users' IP, so we believed the recipient server has been over-protected in this case.\\
+The recipient server has some protection that will reject email that contains black-listed IP in the email. These black-listed IPs covered quite some broadband users' IP, so we believe the recipient server has been over-protected in this case.\\
 To overcome this, you'll have to login with VO webmail and send email from there. Since your broadband IP will not be included in the email sent by using webmail, the chances of getting the email out to these recipients are much higher.

AGNX