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[[:start|Home]] > [[:faq|FAQ]] > [[faq:network|Network]] > **How to scan email ports using NMAP**

====== How to scan email ports using NMAP ======

If you are experiencing connection issue on mail server like Microsoft Outlook, one of the troubleshooting methods is to check if your device, network, proxy or firewall is blocking any of the email ports (POP, IMAP, SMTP).

To test if a port is blocked, you can use the [[https://nmap.org/download.html|Network Mapper (NMAP)]] tool.\\
Click [[https://nmap.org/download.html|here]] to download the tool, then double-click the nmap-//version_number//-setup.exe and follow through the Nmap setup wizard to install NMAP.

===== Using NMAP =====
Once you have installed NMAP, double-click the tool's shortcut icon {{:faq:network_and_security:scan_email_port_nmap:shortcut_icon.jpg?100|}} to launch it.

To scan a port, use the **//nmap -p//** command, followed by the port number, and the mail server address.


===== Port Numbers =====
The various port numbers are as follows:
^SMTP|587|
^IMAP|143|
^POP|110|
^SMTP over SSL/TLS|465|
^IMAP over SSL/TLS|993|
^POP over SSL/TLS|995|


===== Mail Server Address =====
To check which mail server to be used for your domain, please use the [[https://t.agnx.com/r/email-check.html|Email Lookup Tool]] or consult Lookafter Helpdesk.


===== Example =====
For example, to scan the POP port on vo2.agnx.com, enter //nmap -p 110 vo2.agnx.com// into the "Command" field and click **Scan**.

|{{:faq:network_and_security:scan_email_port_nmap:1.jpg|}}|

Once the scanning process is complete, you will see the result as per below screenshot, showing whether the particular port is enabled.

|{{:faq:network_and_security:scan_email_port_nmap:2.jpg|}}|

If you are performing this test on the request of our Helpdesk Team, please capture a screenshot of this result and return to us.
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