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faq:profile:how_to_change_my_password_account

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How to change my password?

1. Login to your VO account.
2. On the top section, locate and click on Profile → Password.
3. Re-enter your current password in “Current Password” field
4. Enter the new password that satisfies the following requirements :

  • Complex and not easily guessable (make sure that you have noted it down somewhere safe).
  • Combination of at least ONE uppercase letters(UPPER), lowercase letters(lower), symbols($_@*) and numbers(2535).
  • Do not include exact words from your current username in the password.
  • Do not include the numbers in your date of birth, your pets name and etc. (or any info that can be traced back to you).
  • Example of a strong password that satiesfies all requirements : t4nM3NGh0n734**

5. Then, click “Update”. Your password will be updated immediately.
6. Log out and login again with the new password to make sure everything works fine

Side note : If you have received a threat mail containing details of your OLD password, do not worry. The old password was probably obtained from a leak and that is all they have. Take note of the leaked password that they have sent to you so that you won't use it again in the future and proceed with the password changing steps above to ensure the safety of your account.

If you are using mail clients such as MS Outlook and would also like to change the password of your account in your mail client, please refer here.

faq/profile/how_to_change_my_password_account.1577076603.txt.gz · Last modified: 2019/12/23 12:50 by ziyu