Wiki https://agnx.com/helpdesk/ 2026-04-07T16:43:55+00:00 https://agnx.com/helpdesk/ https://agnx.com/helpdesk/lib/exe/fetch.php?media=wiki:dokuwiki.svg text/html 2026-03-30T01:26:43+00:00 vikki (vikki@undisclosed.example.com) https://agnx.com/helpdesk/doku.php?id=faq:administrator:what_is_avomaster&rev=1774834003&do=diff Home > FAQ > Admin > The Basics > What is AVOMASTER What is AVOMASTER? AVOMASTER is the power user for Virtual Office (VO). AVOMASTER has the full access rights to do all the settings and the configuration to any user and any module. The main role of AVOMASTER is managing VO. text/html 2026-01-11T04:49:13+00:00 fui (fui@undisclosed.example.com) https://agnx.com/helpdesk/doku.php?id=faq:network&rev=1768106953&do=diff Home > FAQ > Network NETWORK * How to perform Traceroute? * How to run an MTR * How to scan email ports using NMAP * How to check my public IP address? text/html 2025-12-15T06:42:12+00:00 fui (fui@undisclosed.example.com) https://agnx.com/helpdesk/doku.php?id=faq:domain_and_web_hosting:how_to_manage_domain_information&rev=1765780932&do=diff Home > FAQ > Admin > Managing Domain and Web Hosting > How to manage domain configuration How to manage domain configuration In order for you to access to the domain management page, you will have to login as the administrator (Avomaster account, or voadmin user group). Go to Profile > Admin > text/html 2025-11-20T07:31:58+00:00 vikki (vikki@undisclosed.example.com) https://agnx.com/helpdesk/doku.php?id=faq:email:mail_setup_iphone_mail_secure_imap_latest&rev=1763623918&do=diff Home > FAQ > Email > Email Clients & Mobile > Mail Setup Guides for iPhones > Email Setup Guide: iPhone Mail (IMAP) Email Setup Guide: iPhone Mail (IMAP) Setting Up New Email Account 1. Open your iPhone Settings > select Mail > Accounts. 2. Then, select Add Account > Other > Add Mail Account. 3. Next, enter your name, email address, password and description into the given fields, and click text/html 2025-09-10T02:58:46+00:00 vikki (vikki@undisclosed.example.com) https://agnx.com/helpdesk/doku.php?id=faq:email:turn_off_junk_filtering&rev=1757473126&do=diff Home > FAQ > Email > Spam & Junk > Can I turn off junk filtering option on webmail Can I turn off junk filtering option on webmail? Although we strongly recommend keeping Junk Filtering enabled on your Webmail, you do have the option to turn it off in your Webmail settings. text/html 2025-08-07T08:53:33+00:00 vikki (vikki@undisclosed.example.com) https://agnx.com/helpdesk/doku.php?id=faq:email:integrating_email_with_third_party_services&rev=1754556813&do=diff Home > FAQ > Email > General > Integrating Email with Third-Party Services Integrating Email with Third-Party Services If you are using external systems like HR software, accounting platforms, or marketing tools that need to send emails using your domain (e.g. @yourcompany.com), here's how to do it while maintaining reliable email delivery through our hosting. text/html 2025-08-07T08:51:36+00:00 vikki (vikki@undisclosed.example.com) https://agnx.com/helpdesk/doku.php?id=faq:email&rev=1754556696&do=diff Home > FAQ > Email EMAIL HOSTING This document is an FAQ list with the most common email-related problems, including VO webmail issues and email client (e.g. Ms Outlook, Mozilla Thunderbird, iPhone and Android Mail, etc) problems. Click on one of the topic names to view the full answers and descriptions of the topic. text/html 2024-04-04T06:06:05+00:00 vikki (vikki@undisclosed.example.com) https://agnx.com/helpdesk/doku.php?image=faq%3Aemail%3Aemail_clients_and_mobile%3Aiphone%3Apop_setup%3A4.jpg&ns=faq%3Aemail%3Aemail_clients_and_mobile%3Aiphone%3Apop_setup&rev=1712210765&tab_details=history&media_do=diff&do=media <img src="https://agnx.com/helpdesk/lib/exe/fetch.php?w=500&amp;h=500&amp;tok=429521&amp;media=faq:email:email_clients_and_mobile:iphone:pop_setup:4.jpg" alt="4.jpg" loading="lazy" width="500" height="500" /> text/html 2024-04-04T04:37:37+00:00 vikki (vikki@undisclosed.example.com) https://agnx.com/helpdesk/doku.php?image=faq%3Aemail%3Aemail_clients_and_mobile%3Aiphone%3Apop_setup%3A2.jpg&ns=faq%3Aemail%3Aemail_clients_and_mobile%3Aiphone%3Apop_setup&rev=1712205457&tab_details=history&media_do=diff&do=media <img src="https://agnx.com/helpdesk/lib/exe/fetch.php?w=500&amp;h=500&amp;tok=73d6f7&amp;media=faq:email:email_clients_and_mobile:iphone:pop_setup:2.jpg" alt="2.jpg" loading="lazy" width="500" height="500" /> text/html 2024-04-04T04:34:52+00:00 vikki (vikki@undisclosed.example.com) https://agnx.com/helpdesk/doku.php?image=faq%3Aemail%3Aemail_clients_and_mobile%3Aiphone%3Apop_setup%3A3.png&ns=faq%3Aemail%3Aemail_clients_and_mobile%3Aiphone%3Apop_setup&rev=1712205292&tab_details=history&media_do=diff&do=media <img src="https://agnx.com/helpdesk/lib/exe/fetch.php?w=500&amp;h=500&amp;tok=0939be&amp;media=faq:email:email_clients_and_mobile:iphone:pop_setup:3.png" alt="3.png" loading="lazy" width="500" height="500" /> text/html 2024-04-04T04:29:32+00:00 vikki (vikki@undisclosed.example.com) https://agnx.com/helpdesk/doku.php?image=faq%3Aemail%3Aemail_clients_and_mobile%3Aiphone%3Apop_setup%3A1.jpg&ns=faq%3Aemail%3Aemail_clients_and_mobile%3Aiphone%3Apop_setup&rev=1712204972&tab_details=history&media_do=diff&do=media <img src="https://agnx.com/helpdesk/lib/exe/fetch.php?w=500&amp;h=500&amp;tok=70d4e9&amp;media=faq:email:email_clients_and_mobile:iphone:pop_setup:1.jpg" alt="1.jpg" loading="lazy" width="500" height="500" /> text/html 2024-03-22T06:25:16+00:00 vikki (vikki@undisclosed.example.com) https://agnx.com/helpdesk/doku.php?image=faq%3Aemail%3Aemail_clients_and_mobile%3Ams-outlook%3Atroubleshooting%3Aoutlook-data-file-reached-maximum-size.jpg&ns=faq%3Aemail%3Aemail_clients_and_mobile%3Ams-outlook%3Atroubleshooting&rev=1711088716&tab_details=history&media_do=diff&do=media <img src="https://agnx.com/helpdesk/lib/exe/fetch.php?w=500&amp;h=500&amp;tok=8b79a9&amp;media=faq:email:email_clients_and_mobile:ms-outlook:troubleshooting:outlook-data-file-reached-maximum-size.jpg" alt="outlook-data-file-reached-maximum-size.jpg" loading="lazy" width="500" height="500" /> text/html 2023-12-29T08:54:13+00:00 vikki (vikki@undisclosed.example.com) https://agnx.com/helpdesk/doku.php?image=faq%3Aemail%3Aemail_clients_and_mobile%3Anew_outlook%3A5.jpg&ns=faq%3Aemail%3Aemail_clients_and_mobile%3Anew_outlook&rev=1703840053&tab_details=history&media_do=diff&do=media <img src="https://agnx.com/helpdesk/lib/exe/fetch.php?w=500&amp;h=500&amp;tok=4dc3d4&amp;media=faq:email:email_clients_and_mobile:new_outlook:5.jpg" alt="5.jpg" loading="lazy" width="500" height="500" /> text/html 2023-12-29T08:54:13+00:00 vikki (vikki@undisclosed.example.com) https://agnx.com/helpdesk/doku.php?image=faq%3Aemail%3Aemail_clients_and_mobile%3Anew_outlook%3A7.jpg&ns=faq%3Aemail%3Aemail_clients_and_mobile%3Anew_outlook&rev=1703840053&tab_details=history&media_do=diff&do=media <img src="https://agnx.com/helpdesk/lib/exe/fetch.php?w=500&amp;h=500&amp;tok=ca804d&amp;media=faq:email:email_clients_and_mobile:new_outlook:7.jpg" alt="7.jpg" loading="lazy" width="500" height="500" /> text/html 2023-12-29T08:54:13+00:00 vikki (vikki@undisclosed.example.com) https://agnx.com/helpdesk/doku.php?image=faq%3Aemail%3Aemail_clients_and_mobile%3Anew_outlook%3A6.jpg&ns=faq%3Aemail%3Aemail_clients_and_mobile%3Anew_outlook&rev=1703840053&tab_details=history&media_do=diff&do=media <img src="https://agnx.com/helpdesk/lib/exe/fetch.php?w=500&amp;h=500&amp;tok=ea63aa&amp;media=faq:email:email_clients_and_mobile:new_outlook:6.jpg" alt="6.jpg" loading="lazy" width="500" height="500" /> text/html 2023-12-29T08:54:13+00:00 vikki (vikki@undisclosed.example.com) https://agnx.com/helpdesk/doku.php?image=faq%3Aemail%3Aemail_clients_and_mobile%3Anew_outlook%3A3.jpg&ns=faq%3Aemail%3Aemail_clients_and_mobile%3Anew_outlook&rev=1703840053&tab_details=history&media_do=diff&do=media <img src="https://agnx.com/helpdesk/lib/exe/fetch.php?w=500&amp;h=500&amp;tok=0e541d&amp;media=faq:email:email_clients_and_mobile:new_outlook:3.jpg" alt="3.jpg" loading="lazy" width="500" height="500" /> text/html 2023-12-29T08:54:13+00:00 vikki (vikki@undisclosed.example.com) https://agnx.com/helpdesk/doku.php?image=faq%3Aemail%3Aemail_clients_and_mobile%3Anew_outlook%3A4.jpg&ns=faq%3Aemail%3Aemail_clients_and_mobile%3Anew_outlook&rev=1703840053&tab_details=history&media_do=diff&do=media <img src="https://agnx.com/helpdesk/lib/exe/fetch.php?w=500&amp;h=500&amp;tok=8c0f53&amp;media=faq:email:email_clients_and_mobile:new_outlook:4.jpg" alt="4.jpg" loading="lazy" width="500" height="500" /> text/html 2023-12-29T08:54:13+00:00 vikki (vikki@undisclosed.example.com) https://agnx.com/helpdesk/doku.php?image=faq%3Aemail%3Aemail_clients_and_mobile%3Anew_outlook%3A2.jpg&ns=faq%3Aemail%3Aemail_clients_and_mobile%3Anew_outlook&rev=1703840053&tab_details=history&media_do=diff&do=media <img 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