Wiki https://agnx.com/helpdesk/ 2026-04-13T14:47:04+00:00 https://agnx.com/helpdesk/ https://agnx.com/helpdesk/lib/exe/fetch.php?media=wiki:dokuwiki.svg text/html 2024-08-19T07:37:35+00:00 Anonymous (anonymous@undisclosed.example.com) https://agnx.com/helpdesk/doku.php?id=faq:administrator&rev=1724053055&do=diff Home > FAQ > Admin ADMINISTRATOR This document is an FAQ list for the Virtual Office (VO) Administrators - the Avomaster and voadmin users. The FAQ below is about the settings (per user or overall VO system) that the administrator can manage or configure. ---------- The Basics text/html 2022-02-14T07:09:23+00:00 Anonymous (anonymous@undisclosed.example.com) https://agnx.com/helpdesk/doku.php?id=faq:domain&rev=1644822563&do=diff Home > FAQ > Domain DOMAIN HOSTING Domain Management & Configuration * How to manage domain information? * Pointing email (MX) or Web (www) service to Lookafter * Web Hosting DNS Pointing for Third-party Name Servers * Email Hosting DNS Pointing for Third-party Name Servers ---------- Domain Migration * Domain migration from others to Lookafter ---------- SPF Configuration * SPF Configuration on Domain text/html 2025-08-07T08:51:36+00:00 Anonymous (anonymous@undisclosed.example.com) https://agnx.com/helpdesk/doku.php?id=faq:email&rev=1754556696&do=diff Home > FAQ > Email EMAIL HOSTING This document is an FAQ list with the most common email-related problems, including VO webmail issues and email client (e.g. Ms Outlook, Mozilla Thunderbird, iPhone and Android Mail, etc) problems. Click on one of the topic names to view the full answers and descriptions of the topic. text/html 2022-10-27T10:01:06+00:00 Anonymous (anonymous@undisclosed.example.com) https://agnx.com/helpdesk/doku.php?id=faq:how_to_setup_form_notification_email_in_wordpress&rev=1666864866&do=diff Home > FAQ > Website > Wordpress & Other CMS > How to Setup Form Notification Emails in Wordpress How to Setup Form Notification Emails in Wordpress Question: I want to get notification through email when a visitor sends an enquiry through my Wordpress site's contact form. What should I do? text/html 2026-01-11T04:49:13+00:00 Anonymous (anonymous@undisclosed.example.com) https://agnx.com/helpdesk/doku.php?id=faq:network&rev=1768106953&do=diff Home > FAQ > Network NETWORK * How to perform Traceroute? * How to run an MTR * How to scan email ports using NMAP * How to check my public IP address? text/html 2022-09-23T07:50:23+00:00 Anonymous (anonymous@undisclosed.example.com) https://agnx.com/helpdesk/doku.php?id=faq:outlook_issue&rev=1663919423&do=diff OUTLOOK ISSUE This page documents all past issues + solutions proposed regarding Outlook (various version). ---------- * How to free up space in my Outlook Mailbox? text/html 2021-10-11T10:19:05+00:00 Anonymous (anonymous@undisclosed.example.com) https://agnx.com/helpdesk/doku.php?id=faq:profile&rev=1633947545&do=diff Home > FAQ > Users USERS & PROFILE This document lists the questions and answers related to user's individual profile and settings. ---------- * How to change my account password? * How to reset password for my account? * How to protect your VO Accounts from being compromised? * How do I guard my password? * What is an alternate email? * How do I adjust the display language/time zone/time format/date format on my VO account portal? * How to view the space remaining on your VO… text/html 2023-07-10T04:26:46+00:00 Anonymous (anonymous@undisclosed.example.com) https://agnx.com/helpdesk/doku.php?id=faq:reducing_ms_outlook_pst_file_size&rev=1688963206&do=diff Home > FAQ > Email > Email Clients & Mobile > Other Settings and Configurations > Reducing Outlook PST File Size Reducing Outlook PST File Size When Outlook PST file is getting full (the maximum file size is 50 GB for Outlook 2010 and later versions), you may experience the following issues: * Unable to send/receive new emails. text/html 2023-10-30T05:58:00+00:00 Anonymous (anonymous@undisclosed.example.com) https://agnx.com/helpdesk/doku.php?id=faq:security&rev=1698645480&do=diff Home > FAQ > Security SECURITY General * How to identify phishing mail? * Phishing Emails Unveiled: Protect Yourself with These Samples ---------- Account Security * 2Auth Second Factor Authentication * How to protect your VO Accounts from being compromised? * How do I guard my password? * What should I do if my account was compromised? * How do I know if my account is compromised? ---------- Suspicious Access Prevention (SAP) * What is SAP? * How to login from other c… text/html 2022-05-27T08:43:08+00:00 Anonymous (anonymous@undisclosed.example.com) https://agnx.com/helpdesk/doku.php?id=faq:storage&rev=1653640988&do=diff Home > FAQ > Storage Center STORAGE Center This document depicts the FAQ related to AfterOffice Online Storage Service. ---------- Storage Center * About Storage Center * What are the default folders in Storage Center? * How do I access to my Storage? * How do I share huge files in Storage? * How to adjust user's storage space (administrator)? * The security features on Storage Center The 2014 Interface * An overview to the 2014-interface Storage Center * Can I swi… text/html 2020-07-14T02:37:36+00:00 Anonymous (anonymous@undisclosed.example.com) https://agnx.com/helpdesk/doku.php?id=faq:vo_calendar&rev=1594694256&do=diff Home > FAQ > Calendar VO CALENDAR This document lists all questions and answers associated to the use of VO Calendar application. ---------- * About VO Calendar * How to access VO Calendar? * How to create a calendar? * How to add an event into my calendar? * How to view events of a calendar? * How to edit an event on my calendar? * How to delete an event from my calendar? * How to share my calendar? * Who can I share my calendar with? * How to accept calendar from othe… text/html 2020-06-24T02:39:53+00:00 Anonymous (anonymous@undisclosed.example.com) https://agnx.com/helpdesk/doku.php?id=faq:vo_health&rev=1592966393&do=diff Health & Visitor Management * How to distribute health form to employees? * How to define departs for employee form? text/html 2025-06-30T08:33:16+00:00 Anonymous (anonymous@undisclosed.example.com) https://agnx.com/helpdesk/doku.php?id=faq:website&rev=1751272396&do=diff Home > FAQ > Website WEBSITE & WEB HOSTING General * How to clear browser cache? * What is Captcha * Why is my website showing "Not Secure" on web browsers? * Why is SSL/HTTPS so important for websites? * Why is my website still showing "Not Secure" after enabling SSL/HTTPS? * Why has my MySQL Database grown in size? * Why am I seeing "SSL Expired" or "Connection is not private" warning when I access to my website or webmail login page? * Dealing with Spam Form Submissions: FA…