AGNX - faq:profile

can_i_change_the_display_language_on_my_vo_account_portal

Anonymous (anonymous@undisclosed.example.com) — 2022-04-18T07:06:14+00:00

Home > FAQ > Users > Can I change the display language of my VO account Can I change the display language of my VO account? 1. Login to your VO account and select Profile -> Appearance. 2. An “Appearance” pop-up box will be displayed. Here, you can select :

how_do_i_change_the_display_lang_date_time_format_on_my_vo_account_portal

Anonymous (anonymous@undisclosed.example.com) — 2022-04-18T07:03:55+00:00

Home > FAQ > Users > How to adjust the display of language/time zone/time format/date format on VO account portal How do I adjust the display of language/time zone/time format/date format on my VO account portal? 1. Login to your VO account and select Profile

how_do_i_set_change_my_avatar

Anonymous (anonymous@undisclosed.example.com) — 2022-04-18T08:15:39+00:00

Home > FAQ > Users > How do I set/change my avatar How do I set/change my avatar? 1. To change or set your avatar, go to Profile -> Avatar. 2. Your page should display as such, assuming you have not set an avatar. 3. To use the existing avatar provided by the server:

how_to_change_my_password_account

Anonymous (anonymous@undisclosed.example.com) — 2022-04-05T07:12:46+00:00

Home > FAQ > Users > How to change my account password How to change my account password? 1. Login to your VO account from your website's Staff Login page, or from Lookafter Client Login page. 2. Once logged in, click on Profile from the menu bar. 3. Then, click on the Password icon.

how_to_fix_if_i_cant_access_webmail

Anonymous (anonymous@undisclosed.example.com) — 2023-10-06T01:53:08+00:00

Home > FAQ > Email > Email Troubleshooting > How to fix if I can't access to webmail How to fix if I can't access to webmail This article provides a basic guide on how to troubleshoot and fix the issue when you are not able to access your webmail, based on the error message displayed in the web browser.

how_to_guard_password

Anonymous (anonymous@undisclosed.example.com) — 2022-04-18T06:25:26+00:00

Home > FAQ > Users > How do I guard my password How do I guard my password? Your password is the key to protecting your email and virtual office(VO) account. Other than using a secure password, you are also advised to follow the following practices on how to protect your password :

how_to_install_root_cert_iphone_ios

Anonymous (anonymous@undisclosed.example.com) — 2022-03-07T03:20:42+00:00

Home > FAQ > Email > Email Clients & Mobile > Mail Client Issues and Troubleshooting > How to install the new root certificate for iPhone iOS How to install the new root certificate for iPhone iOS This article shows you the steps on how to install the new root certificate -- ISRG Root X1 -- on your iPhone iOS. 1. Download the certificate from this link:

how_to_install_root_cert_macos

Anonymous (anonymous@undisclosed.example.com) — 2022-03-07T03:20:02+00:00

Home > FAQ > Email > Email Clients & Mobile > Mail Client Issues and Troubleshooting > How to install the new root certificate for Mac OS How to install the new root certificate for Mac OS This article shows you the steps on how to install the new root certificate -- ISRG Root X1 -- on your Mac OS device. 1. Download the certificate from this link:

how_to_install_root_cert_win_7

Anonymous (anonymous@undisclosed.example.com) — 2022-03-07T03:19:26+00:00

Home > FAQ > Email > Email Clients & Mobile > Mail Client Issues and Troubleshooting > How to install the new root certificate for Windows 7 How to install the new root certificate for Windows 7 1. Please install the certificate from this link, 2. Once the certificate is downloaded, double click to open it. Then, click on

how_to_install_root_cert_windowsxp_7

Anonymous (anonymous@undisclosed.example.com) — 2021-10-11T10:21:48+00:00

Moved to how_to_install_root_cert_win_7.

how_to_login_from_other_countries_with_sap_ui2

Anonymous (anonymous@undisclosed.example.com) — 2022-04-18T08:48:23+00:00

Home > FAQ > Users > How to login from other countries with SAP How to login from other countries with SAP? To enable your account to login from other countries, please set your SAP (Suspicious Access Prevention) settings before you travel out of the country. To do so, 1. Login to your account and go to

how_to_login_from_other_countries_with_sap

Anonymous (anonymous@undisclosed.example.com) — 2025-02-10T05:43:19+00:00

how_to_protect_your_vo_accounts_from_being_compromised

Anonymous (anonymous@undisclosed.example.com) — 2023-09-29T09:24:08+00:00

Home > FAQ > Security > Account Security > How to protect your VO accounts from being compromised or hacked How to protect your VO and email accounts In this Information age where Internet has become a common tool for everyone worldwide, it is not rare to hear that someone’s account has been hacked or accessed by an unauthorized party.

how_to_reset_password_for_my_account

Anonymous (anonymous@undisclosed.example.com) — 2022-05-25T04:00:03+00:00

Home > FAQ > Users > How to reset/retrieve password for my account How to reset/retrieve password for my account? You may reset/retrieve your account password when you have lost/forgotten your password. When you reset your password, the system will send the password to your

how_to_view_space_allocated

Anonymous (anonymous@undisclosed.example.com) — 2022-04-18T07:29:17+00:00

Home > FAQ > Users > How to view the email space remaining on your VO account How to view the email space remaining on your VO account? Once you have logged in to your VO email account, you will see your email space and usage under the “Account Status” section on the dashboard. The following example is David's dashboard, which has been allocated with 500MB email space, and he has used 79.23MB thus far.

what_is_an_alternate_email

Anonymous (anonymous@undisclosed.example.com) — 2022-04-18T06:55:29+00:00

Home > FAQ > Users > Alternate Email Alternate Email An Alternate Email is a recovery email address that helps you get back your VO email account access. For example, if you lost your password or your account becomes compromised, you can request for password reset, and an email notification containing the password reset link will be sent to this alternate email.