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faq:email:check_ms_outlook_imap_settings

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faq:email:check_ms_outlook_imap_settings [2022/09/22 11:02] – created vikkifaq:email:check_ms_outlook_imap_settings [2024/06/27 11:07] (current) – vikki
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 |{{:faq:email:email_clients_and_mobile:ms-outlook:change-password:1.jpg|}}| |{{:faq:email:email_clients_and_mobile:ms-outlook:change-password:1.jpg|}}|
  
-2. Select **Account Settings** > **Manage profile**.+2. Select **Account Settings** > **Manage Profiles**.
  
 |{{:faq:email:email_clients_and_mobile:ms-outlook:change-password:2.jpg|}}| |{{:faq:email:email_clients_and_mobile:ms-outlook:change-password:2.jpg|}}|
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 4. Double-click on your email account. 4. Double-click on your email account.
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 +{{:faq:email:email_clients_and_mobile:ms-outlook:check_settings_imap:4.jpg|}}
  
 5. In the "Change Account" window, make sure the settings are as follows: 5. In the "Change Account" window, make sure the settings are as follows:
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 ^Email Address:|(Enter your email address, e.g. test@lookafter.com)| ^Email Address:|(Enter your email address, e.g. test@lookafter.com)|
 ^Account Type:|**IMAP**| ^Account Type:|**IMAP**|
-^Incoming mail server:|**vo1.agnx.com / vo2.agnx.com / g1.agnx.com**\\ **<color #ed1c24>IMPORTANT:</color>** Please consult Lookafter Helpdesk to confirm which server to be used for your domain.| +^Incoming mail server:|**vo1.agnx.com / vo2.agnx.com / g1.agnx.com**\\ **<color #ed1c24>IMPORTANT:</color>** To confirm which server to be used for your domain, please use the [[https://t.agnx.com/r/email-check.html|Email Lookup Tool]] or consult Lookafter Helpdesk.| 
-^Outgoing mail server (SMTP):|**vo1.agnx.com / vo2.agnx.com / g1.agnx.com**\\ **<color #ed1c24>IMPORTANT:</color>** Please consult Lookafter Helpdesk to confirm which server to be used for your domain.| +^Outgoing mail server (SMTP):|**vo1.agnx.com / vo2.agnx.com / g1.agnx.com**\\ **<color #ed1c24>IMPORTANT:</color>** To confirm which server to be used for your domain, please use the [[https://t.agnx.com/r/email-check.html|Email Lookup Tool]] or consult Lookafter Helpdesk.| 
-^User Name:|(Enter your email address, e.g. test@lookafter.com)| +^User Name:|(Your full email address, e.g. test@lookafter.com)| 
-^Password:|(Enter your password)|+^Password:|(Your correct password)| 
 + 
 +{{:faq:email:email_clients_and_mobile:ms-outlook:check_settings_imap:5.jpg|}}
  
 6. Next, click **More Settings...**. 6. Next, click **More Settings...**.
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 +{{:faq:email:email_clients_and_mobile:ms-outlook:check_settings_imap:6.jpg|}}
  
 7. On the pop-up box, go to the "Outgoing Server" tab, and make sure the **"My outgoing server (SMTP) requires authentication"** and **"Use same settings as my incoming mail server"** options are selected. 7. On the pop-up box, go to the "Outgoing Server" tab, and make sure the **"My outgoing server (SMTP) requires authentication"** and **"Use same settings as my incoming mail server"** options are selected.
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 +{{:faq:email:email_clients_and_mobile:ms-outlook:check_settings_imap:7.jpg|}}
  
 8. Then, go to the "Advanced" tab, make sure the port numbers and encryption types are as follows: 8. Then, go to the "Advanced" tab, make sure the port numbers and encryption types are as follows:
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 ^Outgoing server (SMTP):|**465**| ^Outgoing server (SMTP):|**465**|
 ^Use the following type of encrypted connections|**SSL/TLS**| ^Use the following type of encrypted connections|**SSL/TLS**|
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 +{{:faq:email:email_clients_and_mobile:ms-outlook:check_settings_imap:8.jpg|}}
  
 Once done, click **OK** to save and close the pop-up window. Once done, click **OK** to save and close the pop-up window.
  
 9. After checking on all settings, click **Next** for Outlook to test on the incoming and outgoing connections. 9. After checking on all settings, click **Next** for Outlook to test on the incoming and outgoing connections.
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 +{{:faq:email:email_clients_and_mobile:ms-outlook:check_settings_imap:9.jpg|}}
  
faq/email/check_ms_outlook_imap_settings.1663815729.txt.gz · Last modified: 2022/09/22 11:02 by vikki

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