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faq:email:get_full_headers_on_email_clients [2014/05/28 17:59] – created vikki | faq:email:get_full_headers_on_email_clients [2014/06/13 11:34] (current) – removed vikki | ||
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- | ===== How to Get Full Headers From Ms Programs and Other Mail Clients ===== | ||
- | [[: | ||
- | ==== Entourage ==== | ||
- | - Select the message in the Inbox. | ||
- | - Go to View: Source. | ||
- | - A new window will contain full headers and message text. | ||
- | - This is the easiest way to copy and paste for reporting. | ||
- | - Alternately, | ||
- | - Under the View tab, there is a checkbox for Show Internet Headers. | ||
- | - This option is a bit less useful, as it separates the headers from the body. | ||
- | |||
- | === Exchange === | ||
- | To read (and copy) the header using Microsoft Exchange, do the following: | ||
- | - Open the message in Exchange to view it. Choose File then Properties then Internet. The header will be visible and will be highlighted. Simply right click and copy it. Then paste on the front of the message and forward it to abuse department or WHOA Internet Safety Advocate (ISA). | ||
- | - In some versions of Exchange, you'll need to go to the File Menu > Properties > Details > Message Source. | ||
- | //Thanks to Doug K. and the [[http:// | ||
- | |||
- | === Internet Explorer === | ||
- | - Choose " | ||
- | - Now right click and choose " | ||
- | //Thanks to Meg for this information.// | ||
- | |||
- | === Internet News === | ||
- | For those people who use Microsoft' | ||
- | |||
- | //Thanks to Ian for this information.// | ||
- | |||
- | === Outlook 2010, 2013 === | ||
- | - In an opened message, click the " | ||
- | - Select " | ||
- | - The header infomation appears in the " | ||
- | - Highlight the contents, then right-click. You can copy the headers and paste them into an email message or another application. | ||
- | //Thanks to Microsoft and VirginiaTech for this information.// | ||
- | |||
- | === Outlook 2007 === | ||
- | - Right-click the message without opening it, then click " | ||
- | - The header infomation appears in the " | ||
- | - Highlight the contents, then right-click. You can copy the headers and paste them into an email message or another application. | ||
- | //Thanks to VirginiaTech for this information.// | ||
- | |||
- | === Outlook 2002 === | ||
- | - Right-click the message without opening it, then click " | ||
- | - A box called " | ||
- | - Near the bottom of the box you'll see a text area titled " | ||
- | - Highlight the contents, then right-click. You can copy the headers and paste them into an email message or another application. | ||
- | //Thanks to Paseur for this information.// | ||
- | |||
- | === Outlook 2000 === | ||
- | - Right click on the message without opening it. | ||
- | - Select Options, then Internet Headers. | ||
- | - The information can then be copied and pasted elsewhere for reporting abuse. | ||
- | //Thanks to Tork Buckley for this information.// | ||
- | |||
- | === Outlook 98 === | ||
- | - Open the message and select View, then Options from the drop-down menus. | ||
- | - Near the bottom of the screen you'll see a section titled INTERNET HEADERS. | ||
- | - You can copy the headers and paste them into an email elsewhere to get them to the proper people. | ||
- | //Thanks to Cynthia Armistead for this information.// | ||
- | |||
- | === Outlook 97 === | ||
- | Microsoft Outlook 97 may require an update called the Internet Mail Enhancement Patch in order to display the email headers. After applying the patch, you should be able to view the headers by selecting the message, then going to the File menu and selecting Properties.\\ | ||
- | |||
- | //Thanks to the [[http:// | ||
- | |||
- | === Outlook Express 4 and 5 for Windows === | ||
- | **First method:**\\ | ||
- | There' | ||
- | - Right click on the message and select Properties. | ||
- | - Choose the Details tab and select the Message Source Button. | ||
- | - Select All (CTRL + A) and Copy (CTRL + C). | ||
- | - Close the Message Source window and the Properties window. | ||
- | - Select New Mail and position your cursor in the body of the email. | ||
- | - Paste (CTRL + V) the copied information. | ||
- | - Send the email to the abuse department or WHOA ISA. | ||
- | //Thanks to Andrew Kuebler for this.// | ||
- | |||
- | **Second method:**\\ | ||
- | Here's a tip to simplify the process of getting full headers when using Outlook Express 5 and Windows 98 (don't know about other versions of OE).\\ | ||
- | Instead of selecting the message, right-clicking properties, clicking details, then message source, simply select the message and press Ctrl-F3. Then press Ctrl-A followed by Ctrl-C. (Ctrl-F3 takes care of all the steps necessary to get to the full header. Ctrl-A selects all the text and Ctrl-C copies it to the clipboard.)\\ | ||
- | Now start a new message or just forward the original message (which takes less time than opening a new one) to the abuse department or WHOA ISA.\\ | ||
- | |||
- | //Thanks to Rainbow Joe for this information.// | ||
- | |||
- | **If you have disabled the preview pane (which is a good idea):**\\ | ||
- | Using the keyboard:\\ | ||
- | * Highlight the message in the folder | ||
- | * Press alt & enter - this will open a message information window | ||
- | * Press Ctrl & Tab - this changes to the " | ||
- | * Press Alt & M - the opens the message source | ||
- | * Press Ctrl & A - to select all the text | ||
- | * Press Ctrl & C - to copy the selected text to the clipboard | ||
- | * Press Alt & F4 - to close the message source window | ||
- | * Press the Esc keay - to close the information window | ||
- | * Now, open a new message. | ||
- | * Address the message to the WHOA ISA who is working with you or to the abuse department to whom you wish to report the message. | ||
- | * Move your cursor to the body of the new message. | ||
- | * Press Ctrl & V to paste the information from the clipboard to the body of the new message. | ||
- | * Send the message. | ||
- | //Thanks to the [[http:// | ||
- | |||
- | === Outlook Express 6 for Windows === | ||
- | To find the Internet headers in Microsoft Outlook Express 6:\\ | ||
- | - Select the email and go to: " | ||
- | - Select: " | ||
- | - Left click at top of header to highlight; scroll down to end; once highlighted, | ||
- | - Close the " | ||
- | - Select " | ||
- | - Send the email to the ISP where the SPAM originated | ||
- | //Thanks to Nancy Rogers for this tip.// | ||
- | |||
- | === Outlook Express for Macintosh === | ||
- | Select the email. From the View menu, choose Source. A new window will appear containing the email with full headers. Press command+a to select all, then command+c to copy.\\ | ||
- | |||
- | //Thanks to the [[http:// | ||
- | |||
- | === Outlook Web Access === | ||
- | - Left click on the letter you want to open and click on properties | ||
- | - When that opens click on the details tab | ||
- | - Then on message source | ||
- | - This will open the email so the full headers will be available for viewing | ||
- | - Select and copy the text. Paste into a new message. | ||
- | //Thanks to the [[http:// | ||
- | Please refer to [[http:// | ||
- | |||
- | === Microsoft Windows Live Mail === | ||
- | - Open up the specific email. | ||
- | - Go to File > Properties, and click on the “Detail” tab. | ||
- | - Click on the “Message Source” button. | ||
- | - Copy all of the text from the pop up dialog box. |