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faq:email:junk_or_spam_control [2014/06/13 09:48] – [Junk filter hasn't been able to identify some of the junk mail that I've received.] vikki | faq:email:junk_or_spam_control [2022/08/25 16:31] (current) – [I am getting too many Junk mails, what should I do?] vikki | ||
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**Jump to a topic:** | **Jump to a topic:** | ||
- | * Junk Filtering Setup (Users) | + | * [[# |
- | * Getting Email From Junk Mailbox | + | * [[# |
- | * My important emails are received in my Junk mailbox. Why and what should I do? | + | * [[# |
- | * I am getting too many Junk mails, what should I do? | + | * [[# |
- | * How to avoid your mails going into your recipient’s spam or junk mailbox | + | * [[# |
- | * Junk filter hasn't been able to identify some of the junk mail that I've received. | + | * [[# |
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===== Junk Filtering Setup (Users) ===== | ===== Junk Filtering Setup (Users) ===== | ||
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. Routine check your Junk folder to avoid lost of genuine email\\ | . Routine check your Junk folder to avoid lost of genuine email\\ | ||
. Or, download Junk folder email to your mail client (for eg. Outlook Express)\\ | . Or, download Junk folder email to your mail client (for eg. Outlook Express)\\ | ||
- | To learn how to download Junk folder mail, please refer to: [[faq:email:getting_email_from_junk_mailbox|Getting Email From Junk Mailbox]] | + | To learn how to download Junk folder mail, please refer to: [[#getting_email_from_junk_mailbox|Getting Email From Junk Mailbox]] |
**Recommended Settings: | **Recommended Settings: | ||
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- | Refer the steps with guided image [[faq: | + | Refer the steps with guided image [[faq: |
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===== Getting Email From Junk Mailbox ===== | ===== Getting Email From Junk Mailbox ===== | ||
- | You can get email from Junk mailbox instead of the default Inbox, by specifying **-Junk** suffix to your login name, like follows:\\ | + | If you are using POP3 on Ms Outlook, you can get email from Junk mailbox instead of the default Inbox, by specifying **-Junk** suffix to your login name, like follows:\\ |
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- Junk Filtering- Increase sensitivity level | - Junk Filtering- Increase sensitivity level | ||
- | For detailed steps please refer to: [[faq: | + | For detailed steps please refer to: [[faq: |
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===== I am getting too many Junk mails, what should I do? ===== | ===== I am getting too many Junk mails, what should I do? ===== | ||
- | Afteroffice | + | Lookafter |
Individual users may go to their **Profile > Statistic** to see the composition of their incoming mail and the percentage of junk mail filtered by our servers. This feature only available for our Webmail Pro and Virtual Office subscribers.\\ | Individual users may go to their **Profile > Statistic** to see the composition of their incoming mail and the percentage of junk mail filtered by our servers. This feature only available for our Webmail Pro and Virtual Office subscribers.\\ | ||
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To ease the pain, you may setup the junk filtering options on your webmail.\\ | To ease the pain, you may setup the junk filtering options on your webmail.\\ | ||
- | Please follow the steps here: [[faq: | + | Please follow the steps here: [[faq: |
If you are using mainly POP and do not login to webmail often to delete your junk mail collected in the Junk mailbox, you can setup your mail client to download the junk mail from time to time.\\ | If you are using mainly POP and do not login to webmail often to delete your junk mail collected in the Junk mailbox, you can setup your mail client to download the junk mail from time to time.\\ | ||
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===== Junk filter hasn't been able to identify some of the junk mail that I've received. ===== | ===== Junk filter hasn't been able to identify some of the junk mail that I've received. ===== | ||
- | Use **" | + | Use **" |
+ | Go to **Email -> Options** | ||
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