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FAQ / Email FAQ / Email Troubleshooting
Email Troubleshooting
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Gmail user can't see my forwarded email, why?
I cannot send out any email. The error message showed “Cannot find server”. Why?
Why am I getting partial email, and sometime duplicated copy of the same email?
Why some users cannot receive my email, claimed that my IP being black listed
Why can’t I redirect email to free email services?
Gmail user can't see my forwarded email, why?
Please be noted as when the email has been forwarded out it will be save as .eml file, and .eml file is not supported by Gmail.
To avoid this problem you can select “text” before you click on “Forward” when you want to forward the email out. Once you select “text”, the forward message will not be sent out as .eml file.
Alternative, you can also click on “Edit” to edit the email before sending out.
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I cannot send out any email. The error message showed “Cannot find server”. Why?
Why am I getting partial email, and sometime duplicated copy of the same email?
Why some users cannot receive my email, claimed that my IP being black listed
Why can’t I redirect email to free email services?