Email Setup Guide: iPhone Mail (IMAP)

Setting Up New Email Account

1. Open your iPhone Settings > select Mail > Accounts.

2. Then, select Add Account > Other > Add Mail Account.

3. Next, enter your name, email address, password and description into the given fields, and click Next.

4. Make sure that IMAP is selected, and enter the following information:

INCOMING MAIL SERVER:

Host Name	vo1.agnx.com / vo2.agnx.com / g1.agnx.com IMPORTANT: To confirm which server to be used for your domain, please use the Email Lookup Tool or consult Lookafter Helpdesk.
Username	(Enter your email address, e.g. test@lookafter.com)
Password	(Enter your password)

OUTGOING MAIL SERVER:

Host Name	vo1.agnx.com / vo2.agnx.com / g1.agnx.com IMPORTANT: To confirm which server to be used for your domain, please use the Email Lookup Tool or consult Lookafter Helpdesk.
Username	(Enter your email address, e.g. test@lookafter.com)
Password	(Enter your password)

Once done, click Next.

5. Click Save to complete the setup.

If you would like to verify the settings of your mail account on iPhone, follow the steps below:

1. Open your iPhone Settings > select Mail > Accounts.

2. Then, click on your mail account.

3. Next, click on your email address.

4. Here, you will see your incoming mail settings. Make sure that:

Host Name	vo1.agnx.com / vo2.agnx.com / g1.agnx.com IMPORTANT: To confirm which server to be used for your domain, please use the Email Lookup Tool or consult Lookafter Helpdesk.
Username)	(Make sure your email address is correct, e.g. test@lookafter.com)
Password	(Make sure your password is correct)

5. To check on your outgoing mail settings, click to open the SMTP section.

6. Then, click on your mail server (vo1.agnx.com / vo2.agnx.com / g1.agnx.com).

7. You will find the outgoing mail settings here. Check and verify the following:

Host Name	vo1.agnx.com / vo2.agnx.com / g1.agnx.com IMPORTANT: To confirm which server to be used for your domain, please use the Email Lookup Tool or consult Lookafter Helpdesk.
Username	(Make sure your email address is correct, e.g. test@lookafter.com)
Password	(Make sure your password is correct)
Use SSL	ON
Authentication	Password
Server Port	587

Note: Remember to click Done if you have made any changes on this screen to save the settings.

8. Go back to the previous page, and click Advanced to check on the advanced settings of your incoming mail server.

9. You will find the advanced settings here. Verify the settings as below:

Note: If you have made any changes in this screen, click < Account to go back to the previous page and then click Done to save the changes.