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How to Setup Form Notification Emails in Wordpress
Question: I want to get notification through email when a visitor sends an enquiry through my Wordpress site's contact form. What should I do?
Answer: By default, Wordpress uses PHP mail function to send emails generated by Wordpress or form plug-ins like Ninja Forms and WPForms. However, Wordpress does not provide a setting for SMTP authentication, which most email hosting services require to relay an email from third party systems. We suggest to install the WP Mail SMTP plug-in where you can set up SMTP configuration to deliver emails from Wordpress system.
Before we begin, please make sure that you have already created a user account (e.g. webtomail@yourdomain.com) which will be used for SMTP authentication purpose. Please refer to How to create a new user account for more information (note that you must log in as the Avomaster or voadmin to create a user).
1. Install and activate WP Mail SMTP on your Wordpress.
2. The following screen will be shown when you activated the plug-in. Click Let's Get Started to proceed.
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3. Select Other SMTP, and click Save and Continue.
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4. On the “Configure Mailer Settings” step, enter the following details:
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| SMTP Host | vo1.agnx.com / vo2.agnx.com / g1.agnx.com IMPORTANT: To confirm which SMTP host to be used for your domain, please use the Email Lookup Tool or consult Lookafter Helpdesk. |
|---|---|
| Encryption | SSL |
| SMTP Port | 465 |
| Auto TLS | Enable Auto TLS: Yes |
| Authentication | Enable Authentication: Yes |
| SMTP Username | (Enter the email that is created for SMTP authentication purpose, e.g. webtomail@yourdomain.com) |
| SMTP Password | (Enter the password for the SMTP email address) |
| From Name | (This name will be displayed as the sender's name in the From field when you receive the notification email) |
| Force From Name | No |
| From Email | (This email will be the sender email address. We suggest to use the same as the SMTP email, or any email address within your domain) |
| Force From Email | Yes |
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Once all details are filled in, click Save and Continue.
5. On this step, maintain the recommended selection and click Save and Continue.
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6. On the following step, simply proceed with Skip This Step.
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7. On this step, if you are using the free version of the plug-in, click Skip This Step.
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8. Finally, click Finish Setup to complete the setting.
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To test sending a notification mail, go to WP Mail SMTP > Email Test.
