Travelling overseas while being blocked by SAP from accessing to your Virtual Office account is certainly an unpleasant experience.

Suspicious Access Prevention (SAP) is a geolocation control feature that blocks suspicious access from other countries that are not permitted by you. Watch this video to find out more:
https://vimeo.com/143336021

Tips to prevent account from being blocked by SAP while travelling overseas:

1. Go to Profile → Suspicious Access Prevention.
2. Select the countries that you wish to access your account from.
3. Click Update.

Remember to do this step before travelling out of the country.

Need any assistance? Contact our support team at 603-7877 4680 or support@afteroffice.com.