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faq:email:switch_pop3_to_imap_ms_outlook [2022/11/15 17:01] – vikki | faq:email:switch_pop3_to_imap_ms_outlook [2022/11/15 18:31] (current) – [Step 4: Move old emails to your IMAP account (optional)] vikki | ||
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Switching from POP3 to IMAP is easy with the following steps: | Switching from POP3 to IMAP is easy with the following steps: | ||
- | 1. Make a local backup on your emails\\ | + | 1. [[# |
- | 2. Remove your POP3 account\\ | + | 2. [[# |
- | 3. Set up your account with IMAP\\ | + | 3. [[# |
- | 4. Move old emails to your IMAP account (optional) | + | 4. [[# |
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===== Step 1: Make a local backup on your emails ===== | ===== Step 1: Make a local backup on your emails ===== | ||
- | Firstly, it is recommended to back up your emails | + | Firstly, it is recommended to back up your emails |
1. On your Outlook, go to **File**. | 1. On your Outlook, go to **File**. | ||
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- | After your emails have been backup, you can proceed to remove | + | After your emails have been backed up, you can proceed to remove |
+ | Note that your POP3 emails will not be deleted when you remove | ||
- | 1. Go to **[File]** > **[Account Settings]** > **[Account Settings]**. | ||
- | {{:faq: | + | Below are the steps to remove the POP3 account: |
- | 2. Select your mail account and click **[Remove]**. | + | 1. Go to **File**. |
- | {{: | + | |{{: |
- | 3. Click on **[Yes]** to continue. | + | 2. Select |
- | {{: | + | |{{: |
- | 4. Before you close the POP3 mailboxes, create a new folder under your main folders. For example, add an "Old Inbox" folder under the Inbox. You may create this by right-click on the folder and select | + | 3. Select your POP3 mail account and click **Remove**. |
- | {{: | + | |{{: |
- | 5. Next, move the emails that you wish to be restored to your IMAP account in this new folder. You may select the emails and right-click on them. Then, select | + | 4. A warning message will be displayed. Click **Yes** to continue. |
- | {{: | + | |{{: |
- | 6. Select **[Yes]**. | + | 5. Once the POP3 account is removed, close the window. |
- | {{: | + | |{{: |
- | + | ||
- | 7. Here, you can see the new folders (Old Inbox and Old Sent) under the main folders. | + | |
- | + | ||
- | {{:faq:email:addpoptoimap4.png?800|}} | + | |
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- | You may proceed to add the new IMAP account once you have removed the previous POP3 mail account by referring the link below: | + | You may proceed to add the new IMAP account once you have removed the previous POP3 mail account by referring the steps below. |
- | [[faq: | + | Note: If you encounter issue creating IMAP using the default setup wizard (e.g. Ms Outlook could not fetch the accurate server settings), please refer to the [[faq: |
+ | 1. Go to **File**. | ||
- | ---- | + | |{{: |
+ | 2. Click **Add Account**. | ||
- | ===== Step 4: Move old emails to your IMAP account (optional) ===== | + | |{{:faq: |
- | You may skip this step if you want to keep the old emails from the previous POP3 profile | + | 3.Fill in your email address into the given field. Then, click on **Advanced options**, select **Let me set up my account manually** |
- | Follow through the steps below if you want to upload and sync the old emails to the server | + | |
- | Before you proceed, please make sure your email quota is sufficient to contain all emails.\\ | + | |{{:faq:email: |
- | 1. Select the new folder that you have created in your POP3 account such as "Old Inbox" and "Old Sent". Then, drag and drop it under the IMAP folder. By doing this, you can separate the folder for new and old backup emails. | + | 4. Proceed by selecting **IMAP**. |
- | {{: | + | |{{: |
- | 2. Repeat | + | 5. Please fill in these details in the IMAP Account Settings: |
- | {{: | + | ^Incoming mail server|**vo1.agnx.com / vo2.agnx.com / g1.agnx.com**\\ **<color # |
+ | ^Port (incoming)|**993**| | ||
+ | ^Encryption method|**SSL/ | ||
+ | ^Require logon using Secure Password Authentication (SPA)|Leave untick| | ||
+ | ^Outgoing mail server|**vo1.agnx.com / vo2.agnx.com / g1.agnx.com**\\ **<color # | ||
+ | ^Port (outgoing)|**465**| | ||
+ | ^Encryption method|**SSL/ | ||
+ | ^Require logon using Secure Password Authentication (SPA)|Leave untick| | ||
+ | |||
+ | |{{: | ||
+ | |||
+ | Click **Next** to continue. | ||
+ | |||
+ | 6. Then, enter your email account' | ||
+ | |||
+ | |{{: | ||
+ | |||
+ | 7. Once the IMAP account has been successfully added, you will see this screen. Click **Done** to finish the setup. | ||
+ | |||
+ | |{{: | ||
+ | |||
+ | 8. You will see two profiles on the left; one contains emails that were downloaded from your previous POP3 account, and another is your newly created IMAP account. | ||
+ | |||
+ | |{{: | ||
+ | |||
+ | Note that some emails may be missing from the IMAP account if you have set to delete emails from the server on your previous POP3 account.\\ | ||
+ | If you want to move emails from your local device (downloaded by previous POP3 account) back to the server so that you can view them across different devices with IMAP, proceed to [[# | ||
+ | |||
+ | ---- | ||
+ | |||
+ | |||
+ | ===== Step 4: Move old emails to your IMAP account (optional) ===== | ||
- | You may expect longer synchronisation time in Microsoft Outlook | + | You can skip this step if you want to keep the old emails (from the previous POP3 account) on your device locally without synching to the server. |
+ | If you want to upload and sync the old emails to the server and make them available across all devices using IMAP, follow through the steps below. | ||
+ | **<fc # | ||
+ | If required, please request your avomaster or voadmin to [[faq: | ||
+ | 1. To move emails from the old POP3 account to the new IMAP account, simply select the emails from your POP3 profile, and drop them to the Inbox or any folder within the IMAP profile. | ||
+ | |{{: | ||
+ | 2. Alternatively, | ||
+ | |{{: | ||